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Kokoro Mio Hotel & Wellnes

5.0 star property
Luxury hotel with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Kokoro Mio Hotel & Wellnes

Property grounds
Suite | 1 bedroom, in-room safe, individually decorated, individually furnished
View from property
Master Suite | Terrace/patio
Restaurant
Located by the serene lake, Hotel Kokoro Mio offers a tranquil retreat. Unwind with a massage and aromatherapy at the onsite spa or enjoy designer shopping on site. Guests rave about their stay here.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Breakfast available
  • Spa
  • Room service
The current price is ₩317,609
₩412,411 total
includes taxes & fees
Aug 31 - Sep 1
Outdoor pool

Spa

The on-site spa has a variety of ways to relax and unwind. The hotel's spa offers massages and pampering treatments such as aromatherapy.

Master Suite | Bathroom | Shower, towels

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Room options

View all photos for Superior Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Suite

Highlights

Furnished balcony or patio
Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, in-room safe, individually decorated, individually furnished

Master Suite

Highlights

Furnished balcony or patio
Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

Highlights

Furnished balcony or patio
Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Xul-Ha, Kokoro Mio Hotel & Wellnes is in a regional park and on a lake. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park, while Museum of Maya Culture and Museo de la Ciudad are cultural highlights. Payo Obispo Zoo and Santuario del Manati are also worth visiting.
Visit our Xul-Ha travel guideOpens in a new window
Map
Privada de los Sueños, Xul-Ha, QROO, 77963

What's nearby

  • Cenote Azul - 16 min drive - 17.1 km
  • Cenote Cocalitos - 18 min drive - 18.5 km
  • Laguna Bacalar Ecological Park - 23 min drive - 22.7 km
  • Chetumal Ferry Terminal - 26 min drive - 25.4 km
  • Palacio de Gobierno - 26 min drive - 25.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • Siete By Habitas Bacalar
  • ‪Antojitos "La Guadalupana - ‬11 min drive
  • ‪El Abuelo - ‬11 min drive
  • ‪El asadero de Huay Pix - ‬10 min drive
  • ‪El Pargo - ‬17 min drive

About this property

Kokoro Mio Hotel & Wellnes

Luxury hotel near Lake Bacalar
Consider a stay at Kokoro Mio Hotel & Wellnes and take advantage of a terrace, designer stores on site, and a coffee shop/cafe. Indulge in a massage and aromatherapy at the onsite spa. Be sure to enjoy a meal at Mamicuy, the on-site restaurant. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • A banquet hall, concierge services, and outdoor furniture
Room features
All guestrooms are individually furnished, and offer comforts such as private pools and laptop-friendly workspaces, as well as perks like air conditioning and separate dining areas.
Other amenities include:
  • Bathrooms with showers
  • Furnished balconies or patios, wardrobes/closets, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 100 to 500 for adults and MXN 100 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cafeteria Ixchel
  • Gran Balam
  • Mamicuy

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 360 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 500 for adults, and MXN 100 to 500 for children
  • Pet fee: MXN 450.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha

Frequently asked questions

Does Kokoro Mio Hotel & Wellnes have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Kokoro Mio Hotel & Wellnes?

As of Aug 27, 2025, prices found for a 1-night stay for 2 adults at Kokoro Mio Hotel & Wellnes on Aug 31, 2025 start from ₩317,609, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kokoro Mio Hotel & Wellnes pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 450.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Kokoro Mio Hotel & Wellnes?

Self parking is free at this property.

What time is check-in at Kokoro Mio Hotel & Wellnes?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Kokoro Mio Hotel & Wellnes?

Check-out is at 11:00 AM.

Where is Kokoro Mio Hotel & Wellnes located?

Situated on a lake, this luxury hotel is 0.9 mi (1.5 km) from Lake Bacalar and within 9 mi (15 km) of Laguna Milagros and Cenote Azul. Cenote Cocalitos and Cenote Esmeralda are also within 12 mi (20 km).

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Kokoro Mio Hotel & Wellnes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chiemi

Liked: Cleanliness, staff & service, property conditions & facilities
An off the beaten path jungle oasis minutes from the lagoon (where they have a private property). Attention to detail and attentive and friendly service. If you want to be away from the crowds of Bacalar but still want a great lagoon swimming experience, this is the place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities
The design and style of the hotel is unique and subtle. The accommodation is better than expected with a great bed and perfect privacy. The food is truly amazing. I’d rate as a very strong 10/10.
Stayed 1 night in Mar 2025

10/10 Excellent

Lloyd Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

José Teodoro Caballero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato de primera, el hotel excelente. Mis únicas recomendaciones: mejorar el café y otras opciones de almohadas.
Stayed 5 nights in Aug 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar mágicos lleno de experiencias únicas. El lugar esta super cuidado. Todo muy bien pensado y los detalles son increíbles. El personal es otro nivel, siempre pendientes y reesolciendo cualquier duda. La atención es de las mejores que eh experimentado y quiero hacer una mención a Gabriel y Antonella por su servicio de 10 en todo el tiempo de la estancia
Stayed 2 nights in Aug 2025

8/10 Good

Irasema

Liked: Cleanliness, property conditions & facilities
Las habitaciones y cabañas muy bien, solo en el baño no hay aire acondicionado y es complicado poder arreglarte o incómodo ir al baño sin aire
Stayed 4 nights in Jun 2025

10/10 Excellent

Yamileth

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in May 2025

8/10 Good

Selene Magdaleno

Liked: Cleanliness, amenities, property conditions & facilities
El lugar es bonito y se respira tranquilidad
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy hermoso hotel y excelente atención
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy Elizabeth Balleza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Increíble! Es toda una experiencia. Las instalaciones son preciosas y cómodas, inmersas dentro de la selva, lo que propicia un ambiente de descanso, relajación y contacto con la naturaleza, es un hotel que te invita a no salir y disfrutar de cada rincón. El tema de la comida lo hace aún más espectacular, cada día te sorprenden con un platillo nuevo y delicioso de acuerdo a tus restricciones alimenticias. Lo más importante a resaltar es la atención de todas las personas que trabajan ahí, el servicio es inmejorable, se siente la calidez y la cercanía. Sin duda alguna el mejor hotel donde me he hospedado.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cintlali

Liked: Cleanliness, staff & service, property conditions & facilities
ME ENCANTO …ESTA INCREÍBLE Y LA ATENCIÓN MAS QUE DE PRIMERA…. SÚPER RECOMENDABLE .. LA COMIDS EXCELENTE LA HABITACIÓN SÚPER Y EL PERSONAL SÚPER ATENTO … ME FASCINÓ
Stayed 2 nights in Jan 2025

10/10 Excellent

Mylon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un petit paradis

Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriela Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado.
Stayed 1 night in Oct 2024