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"Beautiful hotel in the centre of Leeds, shops, bars and restaurants all close by. Staff were friendly and helpful, in particular Dean and his colleague on reception when we checked in as they recommended 2 amazing restaurants. Dean was fantastic and always warm and friendly whenever you saw him. Loved this hotel and would happily go back. "

"Hotel and location great. Toilet blocked in the morning and we told reception when we went to breakfast but still wasn’t fixed when we came back an hour later. Had to call again and insist someone comes to sort out it as there isn’t a toilet brush in the room, finally someone came but initially they said there were no maintenance people , it was 7:30 am when we first told them "

"Good quality accommodation, pleasent staff, Very nice Breakfast. Have already booked again."

"Easy check in and check out. Clean lobby area, tidy modern room, convenient location to the town. Pleasant stay."

"Staff very friendly and welcoming. Room clean. TV remote did not work properly (batteries changed). "

"The room was spacious and clean. Though didn’t receive any additional benefits despite being a VIP access hotel."

"The staff was great! they're very friendly."

"Fine for a busines hotel. Bit tatty and no frills and the plug in the bath got stuck."

"My Husband I stayed at the Mercure Hotel for one night to go to a concert at the Utilita Stadium. the hotel staff were welcoming and friendly. The room was a good size, clean and comfortable. It was warm and room facilities were good. There was a kettle, tea bags (no biscuits) coffee, iron and board, hairdryer, shampoo and gel. It was quiet despite being at the back near some storage containers but no traffic or loading is mentioned in one other review. The outlook is onto a grass banking and...

"The restaurant and breakfast were good. Liked the parking. "