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"Lovely hotel and great walking distance into the city. Excellent staff although one or two gently let the side down. It’s an older style hotel with floorboards that creek. Shower/bath old style but everything worked. Reception staff amazing, bar staff excellent, woman serving breakfast fantastic with men slightly grumpy. "

"Location excellent, a short walk from Train Station and a Short walk into York City Centre. Breakfast excellent and room cleaned daily. The only disappointment was our room was street side and the noise from outside during the night was excessive. If you are a light sleeper bring ear plugs or book a riverside room. Rooms street side really need a better sound proofing."

"Breakfast could be improved "

"Great location, helpful staff. Nice, large room."

"Room was lovely & clean, had a twin room & both beds were small doubles. Breakfast was lovely, fresh & plentiful. Staff were quick to clear the dishes & clean the tables for guests. Would use this hotel again."

"Very convenient location for railway and town"

"We needed a hotel for an overnight stay. For the price that we paid we were not impressed. Hotel not as luxurious as we had expected and required updating. Staff were also not friendly or welcoming. "

"The welcome was good. Booked parking and was told which bay was ours for the night. Executive room was huge, needing updating but clean. Bed was super hard pillows thin so didn't sleep too well. Informed the receptionist on check out but she only wished us a safe journey home. No mention of the poor sleep. The executive breakfast was superb, a mixture of continental and cooked. The gentleman looking after us really lovely and efficient, thank you. Can't comment on the bar as we didn't use it, but 2 coach parties were making use of itm "

"We were given an upgrade to a newly refurbished room with a sea view. The room was huge and comfortable, with a super-kingsize bed. Large bathroom with bath tub and shower. Fantastic view out to sea. Staff were friendly and helpful. "