Find Hotel with a Concierge in Yucatan Peninsula

"I went on a solo trip. It was a 10/10 experience, food was great especially at there weekly Mexican event. Only thing I can say is the beach area is not that clean due to the seaweed but they try to clean every morning, other than that i recommend for a great get away."

"The property was good, it was nice to have the privilege aspect. However, at the privilege beach, drinks were hard to get. The food over all was good. David our butler was amazing. It was a good property. No serious complaints. Enjoyed the trip! "

"Great place for vacation. It has everything you need. So much fun"

"Place was great! Will definitely be coming back. "

"My boyfriend and I had an amazing time and we will be back !"

"Excellent property. Only negative is my early check-in request, offered directly on the resort’s website, went unanswered and I was unable to check in before 3pm "

"We conducted a large amount of research prior to making our all-inclusive resort selection for our first trip to Cancun. The time spent was well worth it. We came across many reviews referring to incredible service. They were spot on. We have been to many all-inclusive resorts, but this one had the best service by far. They serviced our room multiple times per day. It was almost as if the restaurants informed housekeeping every time we checked in to eat. Our room was always serviced upon our return from breakfast and dinner. The restaurants were as advertised and met our expectations. We highly suggest making dinner reservations for your entire trip immediately following checking in. The line for the indoor morning breakfast buffet is usually very long and we definitely observed guest getting frustrated. This was not a problem for us, as we only ate there once before finding Isla Cantoy outside that is the other restaurant open for breakfast. Not only did we find the food better there, but found the best service staff we every had at an all-inclusive resort. FANASCA, FERNANDO, and ALEX were absolution amazing!!! They knew us by name the second visit and were right there to greet us every morning for the remainder of our stay. The three of them made what was already a great vacation incredibly better. We also had the pleasure of being taken care of pool side all week by ELIZATETH. Our drinks were never empty, and always served with the most pleasant smile and attitude. "

"This resort is great! The staff is amazing. The entertainment is the best! Ruben with the entertainment staff is the best! "

"Excellence was a great choice of resort for our trip to Cancun. The staff were all friendly, and the food was amazing."