Shutoken Romantic Vacations

Though this hotel is in Kabukicho, it never sounded like it was. The hotel is exactly what you’d imagine for a Tokyo hotel—clean, efficient, with smaller economy rooms. After all, Tokyo is out there, not in the hotel room. We had no problems with our stay whatsoever!

This hotel is a gem. Impeccable in every way, it does the Japanese culture of attention to detail proud!

Excellent staff and wonderful building and amenities.

My stay at Hotel Gracery had some positives, but there are several areas that need real improvement. The biggest concern is the area immediately outside the hotel. At night, the surrounding streets become crowded with extremely intoxicated people, and there was visible vomit and trash. It felt uncomfortable walking in after dark, and the hotel should consider stronger security presence or clearer guidance for guests about late-night safety. Inside the hotel, the experience was much better—the lobby and common spaces were clean and well maintained. However, the rooms themselves are very small, even by Tokyo standards, and the bathroom had a noticeable mildew smell that made the space feel less fresh than expected. Pricing inside the hotel was also a bit surprising. The bar felt overpriced, and several basic comfort items—like higher-quality pillows—required an additional fee, which seemed unnecessary considering the nightly rate. Lastly, staff engagement was minimal. The front desk team was polite, but not warm, and the concierge never engaged or offered assistance. A little more hospitality and proactive support would go a long way in improving the guest experience. Overall, Hotel Gracery has potential because of its clean interior but the surrounding environment, room quality, pricing structure, and guest engagement need attention to make it a more comfortable and welcoming stay.

Good location and great view

Great stay and great services! Highly recommended! The lounge has epic view and the afternoon tea & breakfast has good food selections too. Will definitely come back next time 👍

This hotel is a gem. Impeccable in every way, it does the Japanese culture of attention to detail proud!

Lovely hotel although fairly expensive. We enjoyed our stay and it is located next to a shopping area which was really convenient.

Though this hotel is in Kabukicho, it never sounded like it was. The hotel is exactly what you’d imagine for a Tokyo hotel—clean, efficient, with smaller economy rooms. After all, Tokyo is out there, not in the hotel room. We had no problems with our stay whatsoever!

This hotel is a gem. Impeccable in every way, it does the Japanese culture of attention to detail proud!

Great stay and great services! Highly recommended! The lounge has epic view and the afternoon tea & breakfast has good food selections too. Will definitely come back next time 👍

Though this hotel is in Kabukicho, it never sounded like it was. The hotel is exactly what you’d imagine for a Tokyo hotel—clean, efficient, with smaller economy rooms. After all, Tokyo is out there, not in the hotel room. We had no problems with our stay whatsoever!

This hotel is a gem. Impeccable in every way, it does the Japanese culture of attention to detail proud!

Great stay and great services! Highly recommended! The lounge has epic view and the afternoon tea & breakfast has good food selections too. Will definitely come back next time 👍