Unfortunately, our experience at this resort in Cancรบn was not the best. The beach was completely covered with sargassum, making it unusable during our stay, and no alternative or cleanup effort was evident. The small convenience store on-site was extremely overpriced โ I paid $11 just for a simple nail clipper. Additionally, some of the staff were unprofessional when it came to tips, with a few even suggesting the amount they expected, which made us uncomfortable. This was something that happened not only ant the resort, but everywhere we went outside as well. Everything was way too overpriced. We came from Miami which is a tourist destination, and is way cheaper. Overall, the service and experience did not meet our expectations, and I would not recommend this resort or going to Mexico whatsoever based on our visit.
