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"For the most part, we enjoyed our stay, but it came with some frustrations, especially given the very high cost of everything, including the additional 25% tax added before tip. The resort itself was clean, but extremely crowded. It was often difficult to find seating in the pool area, which took away from the overall experience. We also noticed that many staff members seemed unhappy. There was frequent bickering behind the bars, and limited engagement with guests. That said, the teams at Pizza Lab and the Swimming Pig stood out for their friendliness and service. One major disappointment was the cabana rental. At over $400, we expected a more exclusive experience. However, despite signage indicating that the pool areas are reserved for cabana guests, this is not enforced. Others were able to use the same space simply by placing their belongings on available tables, making the “exclusive” access feel misleading and unfair. Unfortunately, this was not disclosed upfront, and when we raised the issue, our concerns were dismissed. Overall, while there were some positives, the value did not match the cost, and based on this experience, we would not return."

"Our room was not cleaned daily during our stay. Even though we never placed the ‘Do Not Disturb’ tag on the door, housekeeping did not come inside to tidy the room. Instead, they left coffee, water, and towels in a bag outside the door. For the price and level of service we expected, this was disappointing."

"Beautiful hotel. Elevators consistently did not work."

"Clean rooms , incredible walk out beach front breath taking views. All staff incredibly helpful. Pool very nice..adid not want to leave."

"The rooms were very spacious. The kitchen area was very functional and sufficiently stocked with dishes and cooking equipment for us to have both breakfast and/or lunch. I appreciated being able to choose to eat in or savour one of the many restaurants. The pool was large and never felt crowded. When I come back I will want to stay at the reef."

"The images of The Cove make it look like a modern hotel, but don't be fooled, that's simply the reception area. The actual Cove accommodation is very similar to other parts of the hotel and in my opinion, isn't much of an upgrade and certainly not worth the price difference. Rooms are relatively old fashioned and could really do with an upgrade. Most disappointing was the balcony furniture which is super cheap, low quality and definitely not something you would want to sit on for anything other than putting on your shoes. And the prices for food booze: Save up! You'll need to."

"Rides were closed half the time pools close at 7pm and there was only 1 jacuzzi on the property which also closed at 7pm. We paid for an ocean view but we had a view of the property. Everything was so overpriced, food, drinks, roundup airport to resort. Food was mediocre nothing to brag about and like I said overpriced. Toilet kept flushing by itself very noticeable during night cause we’re trying to sleep."

"Hermoso hotel historico en perfectas condiciones, excelente ubicacion. Bahamas es ina belleza y este hotel fue fantastico para nosotros"

"Na"