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"Clean and great location"

"Stayed in accessible king bed suite (unexpected upgrade from standard king room). Great space if needed for any with mobility issues (e.g., walker, wheelchair). Sitting room, bedroom, and large, open bathroom. Comfortable bed. All clean and well maintained. Complimentary umbrella & bathrobes for use during stay. "

"The location of the hotel is excellent, with it being just a block from Times Square. The staff were polite and efficient, and the Internet worked well. I booked three rooms for 2 nights and asked to check in to one a couple hours early...which I was able to do, but for a $25 fee. The room overall was clean, with a few exceptions like doors. It is an old building, and the radiator heat was quite loud at times. The windows leaked cold air, so the room was usually a little cold. In my room the water was hot - in one of the others the shower only got lukewarm. The sink had a slow drain. If you like vintage buildings in a great location, I would recommend it."

"Always enjoy the arlo! "

"Friendly staff, clean rooms, updated and well decorated. Not your typical “tourist “ room in a Times Square hotel. "

"Clean rooms, great location, plenty of restaurants "

"Muy agradable solo pienso que hace falta tener café en las habitaciones "

"The staff exhibited a warm and approachable demeanor, making guests feel welcomed and valued. Mya the security guard was very helpful. "

"I think hotels need to upgrade there photos online because majority New York hotels are outdated when you physically go to them… with outrageous room rates. I heard the person in the next room take a shower every night because the appliances was old and rusty. "