"구석 구석 너무 아름다웠습니다. 놀라움의 연속이었고요. 지금까지 많은 호텔을 다녀봤지만 가장 아름다운 호텔이었다고 말할 수 있습니다. 300점에 달한다는 이케바나를 찾아보는 즐거움이 특히 컸습니다. 늘 후지산을 바라볼 수 있는 감동에 스탭분들도 매우 친절했습니다.
다만 호텔 안에 점심 식당이 없는 점은 좀 당혹스러웠습니다. "
"The room is huge but very very old and dirty. Hopefully the hotel will keep clean more to meet at least the standard of the hotel criteria.
We checked in at night, so we are tired from the trip. It would be better if the staff would not throw the check in job to the trainee who knows nothing like his first day. Due to this, made us tired even more to wait for him to finished checking in job around 30mins. If the permanent staff wants the trainee to work please guide him how to work not let him gone error and dont know how to check in for the guests like that.
Also on the checked out day, i was surprised a lot when came back to the room at 9.20am after breakfast that my room was open widely. At that time my belongings and valuable things were spread in the room. I felt terrible with this hotel security and service a lot. And i will not come back here again. "