6/10 - ๊ด์ฐฎ์์
Peter Bedik ๋, Northridge
์์ด๋ฅผ ๋๋ฐํ ๊ฐ์กฑ ์ฌํ
2025๋
7์ 31์ผ
์ข์์: ์ง์ ๋ฐ ์๋น์ค, ์๋ฐ ์์ค ์ํ ๋ฐ ์์ค
A Deep Decline in Quality โ Our Worst Dreams Stay Yet
After many pleasant stays at Dreams Resorts, our recent experience post-Hyatt acquisition was a letdown, especially on my 40th birthday. While the rooms remained clean and spacious, most staff appeared indifferent, and the overall experience was disappointing.
Key Issues:
1. Lack of Poolside Food Service: A major oversight for a five-star resort, requiring inconvenient walks to the buffet or restaurants, especially with young children.
2. Poor Food Quality: Expectations were already low for all-inclusive dining, but the food was often bland or inedible, with long room service waits.
3. Misleading Views: The coveted ocean views in the lobby did not translate to restaurant locations, forcing us to dine indoors away from the scenery.
4. Unsafe Water Slides: Our daughters sustained injuries due to poorly designed splash areas, making them hesitant to enjoy the facilities.
5. Dirty Pools: The pools were poorly maintained; water was often cloudy, and there were hygiene issues noted by guests.
6. Deceptive Timeshare Offers: Timeshare pitches promised "preferred" areas which were disappointing and poorly maintained.
7. Excessive Noise: Loud music from events disrupted our evenings, making rest nearly impossible.
8. Unsafe Excursions: A snorkeling tour organized by the resort posed safety risks, with strong currents endangering guests.
In summary, what was once a reliable choice for family vacations has sharply declined
Peter Bedik
2025๋
7์์ 5๋ฐ ์๋ฐํจ
