Search Chalets in Waterfall Country

"The hotel looks pretty tired from outside but rooms and reception area had been updated to an excellent standard. Breakfast was great with plenty of choices. Only slightly negative comment is that the breakfast was served in a large ball room which lacked atmosphere. A few flower arrangements separating the tables from the large dance floor would have made the difference."

"Thank you to Hayley and the rest of the staff for being so welcoming and upgrade "

"Absoulety gorgeous hotel, food, service was incredible and staff were so welcoming warm and professional. Other than the spa lady this morning around half 10 I wasn’t sure of her name, however myself and my husband were having a swim before we checked out at 11 and the spa was empty and we were laughing and told to keep the noise down in quite a rude manner. I found it inappropriate as no one else was using the facilities and pool or spa at the time and we were the only ones there I appreciate keeping the noise to a minimal level for others to relax and we were very curtious and conscious of this. It was rather patronising and rose to end the experience. However the spa lady prior the day before and in the morning up until 10.30 was very warm and welcoming offering beverages and going above and beyond to ensure a satisfactory stay! Thanks so much we’ll be coming again"

"The hotel staff were very good, the room clean & beds good. We had a good night with undisturbed sleep & a hearty breakfast. The hotel building is in need of some TLC though, threadbare/frayed stair carpets, the chair in our room needed reupholstering, paint work, woodwork & door frames particularly at suitcase height were bashed & chipped. The overall impression is good though - clean & pleasant smelling, but on closer inspection it is tired & needs refreshing."

"This hotel was really easy to get to and only a 15 minute walk to the train station that can take you straight into Cardiff. All the staff were welcoming and lovely and the room was clean and the bed was comfy. "

"Bed was squeaky, no water pressure for the shower. Had to hold in hand to wash properly. Bathroom requires upgrade. Breakfast was very good and staff very friendly. Surroundings lovely. "

"All good. "

"Convenient, lots of parking, really good facilities."

"Good value for money but tired in places. On booking in receptionist was not very welcoming and it was if we were interrupting her work."