“The hotel is older and needs some updates. The carpets need cleaning/replacing and the floor is worn. Other than that, the room was clean with the exception of the shower curtain which needed cleaning (not obvious until you open it up). Some nice touches such as 24-hour coffee in the lobby, free to borrow DVDs in the lobby and water and a jar of treats if you have a dog (we didn't). Complimentary breakfast was very good with hot items plus gluten-free cereal, bread and English muffins on request...
“The front desk staff were extremely friendly and helpful. Our group enjoyed visiting in the lounge areas in the lobby and the breakfasts were spot on.”
“Very nice hotel that is close to Calgary and Canmore / Banff.
Plenty of places nearby to eat.
The breakfast options were the best that i have encountered in my travels.”
“Met or above expectations. Room and beds were very good. Staff were very good and friendly. Breakfast options were good. Would recommend looking for value. Would stay again when in area.”
“Staff was very helpful, especially the evening staff.
The accessibility of the "accessible room" is questionable. The toliet grab bar is not angled, the shower is not a roll-in shower, the shower bench offered was not a transfer bench so a wheelchair person can't use it, our wheelchair person had no bathing facilities for our stay. The bed was too high to safely transfer themselves on and off, so our wheelchair person slept sitting up in the arm chair. Other than finding the accessible options...
