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“The hotel is in a great location for Cardiff Bay. Unfortunately, I stayed on the hottest days of the year. The room I was allocated on the ground floor did not have any windows that opened, and there seemed to be an aircon/heating unit that wasn’t working; fans were already in the room but didn’t help with the blistering heat and lack of ventilation. There was a portable heater in the room, so I assume there may be an opposite situation in the winter. The staff were really friendly and...

“Nice time clean good food”

“The hotel itself is excellent - great location and architecture. The cool atmosphere and aircon were welcoming on the hottest June day ever recorded in Cardiff! The facilities were great - including bedroom, bar and pool / spa. A couple of disappointments though. Guaranteed check-in from 3p.m. We arrived at 2.15 so went to the bar to wait. By 3.30 still no room, so after a lot of to-ing and fro-ing they eventually found us an upgrade. The breakfast - distinctly average for the price and...

“Very good”

“Hotel was very nice the only problem we had that we along with others were having problems with key cards not allowing entry to room having to go back to reception on two occasions- however the staff were excellent in assistance with the matter.”

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“This was the very best hotel and staff. The room was lovely. Staff were friendly, and they couldn't do enough for you. They would do anything in their power to make your stay a pleasurable experience. I would strongly recommend the stay, with the Marina literally two minutes away, and the town center a 10 minute walk away. My only problem was the food. It's not the best, and don't have the breakfast you'll be wasting your money, it has very poor quality ingredients. You'd be better off eating...

“Rooms were very clean, quiet and comfortable. Food at the pub was the best we had during 2 weeks in Wales. Staff was helpful, friendly, and very accomodating. Highly recommend this place as convient to the Cardiff airport and very comfortable.”

“A very cool/reserved welcome. Check-in seems like an effort. Quickly settled and sat outside for a drink - went inside because the language was disgusting. The swearing inside was no better and neither was the misogynistic comments from the senior members. Good place to stay but let down by the clientele”

“Very pleased with our stay”

“very freindly and welcoming ! provided fans in the extreme heat”

“The room was really good very comfortable and clean.. staff were amazing bar had an excellent choice ..food was well prepared and tasty would definitely recommend the breakfast delicious looking forward to coming back..”

“Loved the freshly baked bread and home made preserves. Graham is a very welcoming host and is keen to ensure you are happy with everything.”

“A excellent stay prior to a flight from Bristol Airport. Restaurant was excellent with a good selection of food and drinks. The staff made you feel welcome. Car parking was great and only 15-20 minutes from the airport. Will definitely stay again.”

“Excellent food for dinner and for breakfast. Friendly staff. really enjoyed the stay ”

“Kind staff and pretty room. Breakfast was included which was a nice addition. Nothing fancy but did the job of filling us up!”

“The Hotel looked really nice from outside but BEWARE booking this hotel on Expedia. We booked a room over a year in advance and after driving 300 miles for 6 hours the desk workers informed us that the hotel doesn't actually recognise booking made through Expedia. We were not informed of this until we turned up only to find we had no where to stay for the night. Expedia were incredibly unhelpful on the phone and after an hour of trying to sort out their mistakes I hung up the phone and sorted...

“Really well located, easy walk to everything in Burnham on Sea and easy to get to other places in Somerset for days out. Really handy to be able to park at the hotel. Great view of the sea. Really helpful check in. Thank you!”

“Beautiful hotel, great location, immaculate and picturesque gardens. Rooms well decorated, clean, really can't complain about the aesthetics. Staff attentive. Breakfast choice very good and delicious. Our only complaint was the noise in the beer garden. The weather was really good, and so, attracted people (guests & non guests) to the beer garden. Music stopped playing at 1110, however, a number of people remained until approx 1am and were so loud, they (non guests) were asked by staff at...