Hilton Cancun, an All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 2 outdoor swimming pools

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Cancun, an All-Inclusive Resort

Restaurant
2 outdoor pools, sun loungers
Sports facility
Room, 2 Queen Beds, Oceanfront (High Floor) | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
    Pet friendly
  • Bar
    Bar
  • Pool
    Pool
  • On private beach
    On private beach
  • All inclusive
    All inclusive
  • Room service
    Room service
The price is ₩499,956
₩499,956 total
includes taxes & fees
Oct 25 - Oct 26
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Room options

Available filters for rooms
Showing 29 of 29 rooms

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

Room, 2 Queen Beds (Sunset View)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed (Sunset View)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View, Corner

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Swim Up Pool View)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature view

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed (Swim-Up)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Nature view

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Swim-Up)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Hypo-allergenic bedding
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront (High Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Basic Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Oceanfront

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

Room, 2 Queen Beds (Swim-Up)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
2 bedrooms
Bathrobes
Rainfall showerhead
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Swim Up Pool View)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Swim Up Pool View)

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (High Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront (Swim-Up)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 4
  • 2 Queen Bed(s)

Similar properties

About the neighborhood

Map
Highway 307, Cancun, QROO, 77500

What's nearby

  • Xoximilco - 12 min drive
  • Moon Palace Golf Club - 13 min drive
  • Puerto Morelos Beach - 20 min drive
  • Petempich Bay - 20 min drive
  • Riviera Cancun Golf Resort - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Lobby Bar - ‬3 min walk
  • ‪Cusco - ‬17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Luxury family-friendly property by the ocean
Take advantage of free water park access, 2 poolside bars, and a swim-up bar at Hilton Cancun, an All-Inclusive Resort. This property is a great place to bask in the sun with a private beach, sun loungers, and kayaking. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks at this property include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and a swim-up bar
  • Free self parking and valet parking
  • Free bicycle rentals, concierge services, and meeting rooms
  • Smoke-free premises, tour/ticket assistance, and a banquet hall
  • Guest reviews speak highly of the family-friendly amenities, dining options, and pool
Room features
All 714 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free rollaway/extra beds
  • Coffee/tea makers, daily housekeeping, and desk chairs

All inclusive details

All-inclusive room rates at Hilton Cancun, an All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Lobby Bar
  • Azulinda Market & Cafe
  • La Luce
  • Maxal
  • Vela Food Hall

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1100 per accommodation, per stay
Welcoming dogs only
1 total (up to 51 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Pet fee: MXN 1100 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on Oct 25, 2024 start from ₩499,956, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cancun, an All-Inclusive Resort pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 51 lbs per pet. There's a fee of MXN 1100 per accommodation, per stay.

How much is parking at Hilton Cancun, an All-Inclusive Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Cancun, an All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Cancun, an All-Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hilton Cancun, an All-Inclusive Resort?

Some rate plans available at this property are all-inclusive.

Where is Hilton Cancun, an All-Inclusive Resort located?

Nestled on the beach, this Cancun property is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 mi (10 km).

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1697 out of 2895 reviews" "
Rating 8 - Good. 610 out of 2895 reviews" "
Rating 6 - Okay. 288 out of 2895 reviews" "
Rating 4 - Poor. 157 out of 2895 reviews" "
Rating 2 - Terrible. 143 out of 2895 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey Erish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at all inclusive and Hilton Cancun exceeded all our expectations. Would highly recommended this resort! :)
Stayed 5 nights in Sep 2024

10/10 Excellent

NATALIIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hilton so much ! We went with a kid, 9mo and had such a great experience! Definitely will be back!
Stayed 9 nights in Sep 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Amenities
Everything the staff, the Hotel the only the food could have improved in variety.
Stayed 4 nights in Sep 2024

10/10 Excellent

SHANTEL DENISE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. The staff were very friendly. Room service was awesome. Pool was BEAUTIFUL. The food was good. . Would room had two queen beds. Room was spacious and very clean. The only issue we encountered in our initial room was the AC would not cool after the first night. They quickly sent a repair man who attempted to fix the issue. When he realized it couldn’t be fixed right away we were moved to another room with no issues. Would definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

RAFEEQ IMRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS VERY HAPPY A AWESOME PLACE TO BE HILTON CANCUN HOTEL EVERYONE WHO IS WORKING AT THIS HOTEL LIKE A BEAUTIFUL FAMILY GREAT HPTEL
Stayed 5 nights in Sep 2024

2/10 Terrible

jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I recently stayed at Hilton all inclusive resort in Cancun, staff was rude, the food was bland, and worst the amenities were simply aweful. My 8 year old daughter was swimming on the kids pool, I noticed something in the water, a kid has defecated on the pool, tried to contact a manager a lifeguard, no interest, until an hour later, I pulled out my daughter out of the water immediately but now she has a rash on his arm. I have pictures of the specimen in the water and iam debating to put them on trip advisors or Expedia website. Simply disappointing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Angie, San Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hilton Cancún has been nothing but pleasant the moment we stepped foot into the resort. The staff members are wonderful and has made this stay stress-free. The amenities included made everything convenient and amazing!
Stayed 4 nights in Sep 2024

10/10 Excellent

Andre

Liked: Property conditions & facilities
Hilton Cancun is Great! Food was amazing Staff was amazing to many names to remember to give recognition. Will return again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Parminder

Liked: Cleanliness, staff & service, property conditions & facilities
I wish you had more verity in beers and alcohol like corona and modello and patron And don julio
Stayed 5 nights in Sep 2024

10/10 Excellent

Lerynitza, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the hilton cancun , amazing experience
Stayed 4 nights in Sep 2024

6/10 Okay

Al Mary Kathleen

Traveled with family
Liked: Property conditions & facilities
The property itself was nice. It wasn’t as big compared to the ones I’ve been to before. We got it for cheap too, so you really get what you paid for. Few things that gave me the ick were how unfriendly the staff were and how misleading the amenities listed upon booking were. Probably wouldn’t book here again.
Stayed 3 nights in Aug 2024

6/10 Okay

jerome

Stayed 5 nights in Aug 2024

8/10 Good

Ruby

Liked: Cleanliness, property conditions & facilities
This is a new and beautiful property. It is nested between the ocean and jungle. we went in August so it was extremely hot and humid but the hotel did a great job with picking up all the seaweed from ocean & And the staff was very nice. The only thing I wish they had more was family style entertainment. We did watch Aladdin one night and that was a cool show
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! The main pool was a little too warm and the pool was cloudy. The pool bartenders were excellent. The hotel lobby could have used one or two more, as it was always packed. The beach Does not have the prettiest water. This is the first time I’ve been to Cancun and stayed where the water was not that crystal clear pretty blue. The hotel was beautiful though!
Stayed 6 nights in Jul 2024

6/10 Okay

Esra

How they charged us for dinner when listed as all inclusive.
Stayed 3 nights in Jul 2024

8/10 Good

Julien

Stayed 4 nights in Aug 2024

10/10 Excellent

Leslie

Stayed 5 nights in Aug 2024

10/10 Excellent

Kiranpal

Stayed 4 nights in Aug 2024

6/10 Okay

Silvia

Stayed 3 nights in Aug 2024

2/10 Terrible

Aracely

Liked: Cleanliness
Disliked: Staff & service
I was standing & waiting get a drink 5 mins. I was never asked if they can help me. I got food poisoning the very first day.i was in bed for the entire trip. I had to have the doctor come to my room. I did not get to enjoy this trip.
Stayed 3 nights in May 2024

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels, the food is actually good, the restaurant staff is helpful and nice, the beach was calm and beautiful with two outdoor pools, drinks plentiful and tasty. Reception staff in some cases was the only downside, not very friendly as if it was a huge burden to answer a few questions. Definitely would return here again. FYI the hotel is not near Cancun hotel zone.
Stayed 1 night in Sep 2024

10/10 Excellent

KC Stephanie, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
would totally recommend hotel to everyone! and most definitely wanting to return with my family!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kamal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had the pleasure of visiting one of the finest establishments, characterized by its exceptional cleanliness and the impeccable service the entire hotel staff provides. Having a transportation service to and from the airport would be nice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricardo, Norwalk

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entire staff from the bellboys, reception (check-in), concierge, hostess, restaurant managers, waiters, chefs, food and drink service manager, bartenders, shops attendants, cleaning crew and pool staff were fantastic. My wife have gluten allergy and the restaurants took care of her in a very impressive manner. The coffee shop ordered gluten free items for her that were even transported separate from the regular order. We are definitely returning next year.
Stayed 3 nights in Aug 2024

4/10 Poor

Timothy

Stayed 4 nights in Aug 2024