Hotel with a Concierge in Crete from ₩206,682

"We paid for ocean view but they put us on floor 2. You definitely don’t have a view from there though. Be sure to ask for floor 4 or 5. Out toilet broke on the night and they did try to fix it. Was not repaired till next morning. That was good but they might have offered us a different room since the toilet did not work all night long. Not terrible but I think they should have offered. The hotel was not that busy. Besides the toilet problem it was a very nice stay. "

"Clean room, staff very friendly"

"The propery is located next to the port but the views are only for one of the 4 sides of the building. This is one of the oldest hotels in the area and definately not a 5 star . Hallways are dark to hide the worn off carpet. Rooms are minimalistic. We had an issue with climate contol since they are using central heat and the temperature was too high in the room and could not be lowered. If you opened the windows all you heard was the ferry loudspeakers or the stray dogs barking in the vacant lots adjacent to the hotel. When we complained they delivered a fan to the room which is something i would expect from a cheap hostel . We decided to leave 2 hours in our stay and they would not reimburse the stay ( no A/C is a problem ). They offered a higher floor but still not good because heat rises and the neighborhood is still noisy . Feels more like a cheap 3 star definately not 5. "

"I have stayed in a lot of hotels including 5 star. The Menta City Hotel rates right at the top of my list. We stayed in the Junior Suite with Jacuzzi, the decoration was stylish, as it was throughout the hotel. We had amazing views of the sea from our balcony and I could not fault anything. Good choice of breakfast from the rooftop restaurant with stunning views. Staff were excellent, George on reception was very helpful and also made the best cocktail. Would I recommend this hotel? I certainly would and I look forward to my next visit."

"Clean "

"Our go-to hotel for stays in Chania; well maintained hotel with comfortable clean rooms, friendly staff and an excellent breakfast service with eggs etc cooked to order as well as an excellent cold buffet selection. "

"Great resort, staff were super helpful especially those at the restaurant. The Spa was amazing and the staff took time to speak with us before recommending treatment to book. Location right on the beach made it a fantastic place to stay. "

"Cleanliness, friendly, hospitality "

"The property was nice and very well kept. The staff at the front desk were not very kind except for one customer relations woman who was very helpful and lovely. I think her name was Marialena. She went out of her way to be accommodating and caring and helpful. Otherwise the other front desk staff were not particularly welcoming. The breakfast was a bit limited in its choices especially for healthier options such as fresh fruit. "