“Dishonest management, dangerous advice, and zero accountability. AVOID!
Our trip was ruined by this property’s reckless disregard for guest safety, followed by complete dishonesty when confronted.
Due to a sudden wildfire road closure on US-550, Google Maps suggested an alternative route via Ophir Pass. Knowing it was a mountain area, we proactively messaged Altus Lodge via Expedia to ask if that pass was safe and passable. Instead of warning us, the staff explicitly told us it was perfectly...
“Dishonest management, dangerous advice, and zero accountability. AVOID!
Our trip was ruined by this property’s reckless disregard for guest safety, followed by complete dishonesty when confronted.
Due to a sudden wildfire road closure on US-550, Google Maps suggested an alternative route via Ophir Pass. Knowing it was a mountain area, we proactively messaged Altus Lodge via Expedia to ask if that pass was safe and passable. Instead of warning us, the staff explicitly told us it was perfectly...
Songyun