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“Very friendly staff and very helpful. The rooms were lovely and clean, well-maintained and plenty of tea/coffee in the rooms! The food in the bar/restaurant was very good with plenty of choice. Breakfast was fine - could have done with more choice of pastries, vut the bacon roll was delicious!!”

“Stayed two nights - good size room, clean and comfortable. Good breakfast, friendly hosts, good location with pubs and places to eat a few minutes walk away. Easy to get into Chester from here. Excellent.”

“Oustanding breakfast and staff. Room was spotless but small and dark.”

“The hot tub was excellent and we used it earlier each day. Although we took most things with us there was a general store just a few yards away. There were two small issues which I brought to the attention of the host and they were dealt with immediately.”

“Amazing hotel food in the restaurant was beautiful and lovely experience and nice to see the hotel in such great shape. The spa facilities were great and easy to access and very clean. I would like to especially mention the bar and restaurant staff who worked in the evening who were so so plesent and welcoming making everyone in the resturant enjoy there time. Once again such a great experience.”

“Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers”

“Clean room ,friendly staff , 100% deserve another visit”

“The hotel was good for what we needed clean and tidy not having to pay for parking was also a bonus would definitely stay again for or next trip to Manchester Airport.”

“As a couple we really enjoyed our one night stay. Evening meal was superb and breakfast just as good. Staff helpful and friendly. Puddings are awesome ☺️”

“Loved the bath tub! Amazing pressure and piping hot water”

“Great location Comfy big bed (exec business rm) Air con (though this seemed to be set and we couldn’t programme it to go below 19) Usually quiet Staff go out of their way to give any requests”

“I’ve stayed here many times before. In my opinion this is by far the best hotel I’ve stayed in during my visits to Liverpool. It’s in a great location, not too far away from the city centre. Liverpool One is approximately a twenty minute walk away. It’s a nice walk along the dockside. The hotel is lovely and clean and the staff are friendly and really helpful. The rooms are huge with comfortable beds and the facilities are spot on. We sat and had a drink in the bar area and within a few...

“The swimming pool is out of order at the moment. was not notified of this when booking only a couple of days before I arrived. I was allocated room 56. Make sure you don’t get this room unless there is a heatwave. It was so cold that I had to ask to be moved during the night. The radiator does not appear to work in the room. I stayed for 3 nights, two of which had road closures outside the hotel . On the Sunday the road was closed from 7 am to 1 pm so could not leave unless you walked - and...

“Lovely Hotel with very helpful staff. Unfortunately we had a night of no sleep. I informed the hotel that I was celebrating my Mother's 80th Birthday. I paid for a deluxe quadruple room for myself my Mother and my Daughter. The room was pleasant but smaller than images on the website and I feel overpriced for the size of room.Also we were kept awake by wedding guests right outside our window making lots of noise and swearing until the early hours! The hotel jnow my mum was celebratin her 80th...

“Amazing!”

“Great room, food and service. Staff went above and beyond. ”