Search Cottages in Riviera Maya

"Poor customer service. Food is terrible. "

"Another fabulous stay at the Family Selection at Grand Palladium Kantenah!!! Our family LOVES this resort! We have been to many in the area over the past 17 years and this is one of our favorites. The resort is beautiful, the rooms are spacious and updated, the employees are top notch and the food is delicious! So many fun activities for the entire family. A huge thank you to Lois and Emmanuel for always making sure our stay is perfect! Couldn't ask for more!"

"The room was perfect, full wine bar and more."

"Everything was great.Except for the buffet could have had more variety"

"Overall, it was a great experience. Tnt"

"We went for a quiet get-a-way, we were not disappointed. "

"This resort is very average and not as good as the dreams in Punta Cana. - it’s old and dated - the restaurants aren’t very good and they’re often closed - rooms need an update - the biggest complaint is that there’s two pools and one of them is used all day as a party. Constant music, people drinking in the pool all day (and never getting out to go to the washroom), - there are limited lounge chairs and they’re always “reserved by 7:00 am. - lastly and not someting the resort can manage but there’s a huge sargasm problem rendering tue beach and ocean a smelly mess. "

"Enjoyed our stay. The Activities Staff was amazing (shout out to Leo, Leslie, Paola, Natalia, Davina, and Jorge) and we enjoyed the beach, pool, and evening entertainment. Check in was fine, it it would have been helpful to know that we would have a building concierge who would give us all the specific details (Building 18- Michelle Ramirez was fantastic!). Beautiful property and it met our expectations. "

"The resort is located about an hour from Cancun airport. We dealt with Lomas Hospitality in booking. They are fntstic..on top of everything at the resort including your transportation. Resort staff is amazing…very friendly and beyond helpful. The room at the Suites side was very roomy and comfortable. We thought the swim up room would be fun but honestly we rarely used it. We were on second floor . The pool is directly below all the rooms. This is a PARTY pool. Loud music and games . It made it hard to sit on your balcony and enjoy the afternoon. The music etc was usually over by 5 or so but was really a problem for us. We were able to find a quieter part of the resort at another pool area which was great. There is little beach and the sargassum is thick,thick. They do their best on trying to clear it out but is an endless job. The smell can be quite strong at times. The restaurants are good and the bars pour a good drink. There are a couple of restaurants that do not sell wine by the glass…only bottles at a very high price. Found that to be odd. Sun and pools were wonderful. The Palms side of resort is quieter with most rooms not having ocean view. Enjoy!"