“We have been staying at this hotel for the past three years and have always appreciated our stays. However, this time was a very disappointing experience.
We understand that the hotel is somewhat outdated, but the condition of the room we were given was unacceptable. We were allocated a ground-floor room with a horrible smell, to the point that we couldn’t wait to leave.
Considering the rates are not cheap, we expected at least basic facilities and a reasonable standard of maintenance....
“We have been staying at this hotel for the past three years and have always appreciated our stays. However, this time was a very disappointing experience.
We understand that the hotel is somewhat outdated, but the condition of the room we were given was unacceptable. We were allocated a ground-floor room with a horrible smell, to the point that we couldn’t wait to leave.
Considering the rates are not cheap, we expected at least basic facilities and a reasonable standard of maintenance....
Khusboo