Find hotels in The Loop, Chicago

"Great stay, room was clean, location was perfect for my stay."

"I have stayed at a few Fairmount properties in the past and I would say this was not my favorite of the brand. Overall a nice hotel but not for the price point."

"Great stay "

"Quick and easy check in. Clean room. Nice views. Hotel smelt nice. "

"Our room was spacious and clean, with stunning views of the Chicago river!"

"OK, first the good stuff. This was our second stay, for 3 nights, and the hotel is really well located, walking distance to pretty much everywhere you would expect. The breakfast buffet is good - but let's face it, at $29.99 plus taxes, it really SHOULD be good. And the rooms are nice, with a decent bed, a TV that you can stream to so ...3 stars. Where it loses 2 whole stars is the way they nickel and dime you, with junk fees, and misleading promotions - in my case they claimed we had booked an ADA room (we did not), and offered an upgrade - which with taxes, and "destination fees" and taxes on the destination fees added $150. Add to this a "promotion" that gave us $25/day which turned out to not cover breakfast (despite the check in saying it would) and we ended us paying an extra $220 for a 3 night stay. This might have been redeemed had the check out desk not been painfully condescending when I queried why they had not applied the $25 reduction. In short - there are a LOT of hotels in this area, and the Hyatt seems to have decided they are going to compete on a low headline price that they recover with sneaky fees and games. If they had only charged a reasonable fee in the first place I wouldn't be feeling like I was fleeced by the management. We will not be staying here again."

"Location is ideal. Rooms are small but clean and great for a mini getaway. I would definitely stay there again. Customer service was perfect!"

"The hotel is ideally located. The massive TRUMP sign is hard to overlook but it is part of Chicago. The staff was great and the room was clean and well laid out."

"Hotel has the markings of being grand, but needs a renovation in a lot of areas. The biggest issue we had is that the a/c is not adjustable in each room and the building was very warm on the 75 degree day in April. We called the front desk and they did bring us a fan that helped some and we realized we could crack the windows (but didn’t want to do that overnight with the noise of the city). Other than than, it was a standard stay and a convenient location for our plans in the city. "