“Really lovely hotel, the lady on reception was great- so welcoming and friendly. Room was perfect just for a small get away over night with a lovely restaurant and beer garden. ”
“Lovely property with plenty on site parking. Great location in town. Customer service systems for pre-check in and check in are great, but the little bits of human interaction especially at check out felt impersonal (at best), incongruent with the rest of the experience.
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“We found out quite late we have no hot water. We called the staff who said they'll see what can be done and call us right back. They never called.
I the morning, when we asked again for the water to be repaired, they tried a few things and said they should be OK in about 10 minutes. We waited 30. Nothing happened, so we gave up.
Also, the closet door was missing a screw and the door came apart. ”
“Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s...
“The hotel isn't sound proof at all. It's a hotel made out of a large house. While i was staying, it sounded like the guys next door were in my room because i could hear their every step and chat and felt really insecure because of that. The bathroom and toilet are shared which i didn't expect at all. At least they are kept clean and there's daily cleaning service. The room had a basin. There was no shower gaun though towels were provided. They had good heating on.”
“Absolutely beautiful property. Very well presented and clean.
Loved the hot tub.
Quiet location with lovely hill view.
Thank you for a lovely welcoming stay.”
“Lovely accommodation, with friendly staff who were very polite and helpful. The room was very tidy and clean, the only con would be the mattress was slightly uncomfortable with old springs. We overlooked that as the property was perfect for us. ”
“Es un lugar muy bonito, espectacular en un lago y rodeado de las cabañas de madera. La casa muy bien, muy cómoda y amplia. Para 4 personas esta muy bien, cerca de Cardiff. Se disfruta mucho del entorno de la casa. el lugar es idilico y muy bonito. El desayuno esta muy bien también. Las recepcionistas muy amables. ”
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