โPerfect for a trip to Banff, located in the downtown area with all the local restaurants and shops. We loved the hotel, its new and the staff were great even offering us umbrellas as we ventured out in the rain. We will definitely be back here! โ
โWithin walking distance to the visitor center and various restaurants. The space is not large, but it is well organized and comfortable. The hot tub was well maintained and the free breakfast was always replenished quickly.โ
โHighly recommend. If I return to Banff, will definitely stay at Otter again. If you have a lot of luggage, space in the room is a bit tight, but not a deal breaker still. Overall had a great experience. โ
โWorld class service Worth the upgrade to Gold. Cannot say enough about the welcome team and their relationship building. We werenโt there for long but easily felt like part of the familyโ
โFirst of all, how is this not the highest rated hotel in Banff? At the price point, this place is incredible. I understand if you like a dusty old chalet style lodge, but thatโs not for everyone. Staff were incredible and accommodating, underground parking included, everything was meticulously clean, and no detail was spared in the cohesive aesthetic of this amazing location. The hydrotherapy area was top notch, rivaling many paid spa experiences elsewhere. I will recommend to friends, and I...
โThe rooms were quiet and comfortable and had excellent views of the mountain (either direction). We very much enjoyed the amenities, including the free ebikes(!), the hot tub that overlooked the valley, and the restaurant with some of the best views in Banff. Would go back all over again. Great option if you want to be away from the crowds and bike/walk into town!โ
