Find Shopping Hotels in Yucatan Peninsula

"One of the best places that I have stayed at. Definitely recommend. "

"The bees knees "

"The property was amazing! The wildlife was amazing! Pool bar was great Eloy is the man! Moses on the cart is awesome and an asset to this hotel. Samantha in building 21 was extremely helpful with our questions. The buffets were average we all found something we could eat. The steakhouse and the oriental restaurants were excellent. The Mexican restaurant was terrible the food was awful. The best breakfast was at the lagoon buffet get the omelette. Rosita at the lobby bar was a great server and her personality was so great. Check in and check out we’re very simple. Not sure the name of our house keeper in building 21 3rd floor but wow she was amazing. We would absolutely go back if we decide to return to plya del Carmen. "

"Hotel was great, food perfect with pleasant amenities. The only bad things was: 1- Traditional check in system that takes 1 hour for each checking! 2- No air conditioning in elevators and dining area which cause very bad smell in the main restaurant! "

"Property was beautiful and well kept. Every restaurant we ate at had delicious food and the staff was very attentive and helpful! Great stay!"

"The staff is so helpfull and knowledgeable. Very nice employees. Simply the BEST!"

"Employees are great, bar people always being friendly and keeping all guests happy. Pools always clean"

"Excellent service Terrific staff especially Fernanda at the Excellence Club Desk who helped us upgrade our room and Sully who was our Pool Concierge Beautiful room Delicious meals"

"Everything and everyone were exceptional!!!!"