โEs un gran hotel all inclusive que es seguro muy familiar en sus รกreas pero tambien muy facilmente identificadas las รกreas de adultos. Felicidades y seguramente pronto regresaremos โ
โHรดtel trรจs sympa, ร 10 min en voiture de la Quinta Avenida. Personnel sympathique, a lโรฉcoute. Chambre double propre, bien รฉquipรฉe, et trรจs moderne. Piscine sur le rooftop super pour les apรฉros de fin de journรฉe โ
โGreat service.
Place clean but needs a deep clean.
Microwave need to be situated somewhere else.
Safe needs to be fixed.
Rug has to go. No need in a warm place like Playa.
It would be better if the occupier can create their own entry code.
Also, you should provide free access to the main entrance.
Thank you!โ
โStayed at this resort coming from Texas and as soon as we got there everything was amazing. Staff, service, food, drinks, and maintenance was great โ
โIve been to Playa Del Carmen over ten times and have stayed at seven different resorts. We stayed a total of 13 days and truly enjoyed our stay. I wanted to give a shout out to Carlos Quintal in the Grill restaurant. Carlos Quintal truly defined what customer service is all about. He was so attentive to our needs and also a true gentleman. Carlos, along with a great resort, is the reason we plan on returning. A+โ
โThe service staff (employees were great), the entertainment was excellent. Loved the food. The only thing I would say is at the time of checkout the lady at the counter was not friendly at all. She can work on her skills. It would be nice to at least say "Thank you for staying or coming to visit. Nada, I received that from the servers in the restaurant. They were great people to talk to. โ
