โEs un gran hotel all inclusive que es seguro muy familiar en sus รกreas pero tambien muy facilmente identificadas las รกreas de adultos. Felicidades y seguramente pronto regresaremos โ
โHรดtel trรจs sympa, ร 10 min en voiture de la Quinta Avenida. Personnel sympathique, a lโรฉcoute. Chambre double propre, bien รฉquipรฉe, et trรจs moderne. Piscine sur le rooftop super pour les apรฉros de fin de journรฉe โ
โStayed at this resort coming from Texas and as soon as we got there everything was amazing. Staff, service, food, drinks, and maintenance was great โ
โIve been to Playa Del Carmen over ten times and have stayed at seven different resorts. We stayed a total of 13 days and truly enjoyed our stay. I wanted to give a shout out to Carlos Quintal in the Grill restaurant. Carlos Quintal truly defined what customer service is all about. He was so attentive to our needs and also a true gentleman. Carlos, along with a great resort, is the reason we plan on returning. A+โ
โBeautiful resort. Well laid out & very clean. Friendly & helpful staff. Amazing beach. Great food & its excellent that you can also take advantage of their sister resort, Maya, for extra dining options as well.
The rooms & belconies need more hooks to hang towels & things on. Would be nice to have beer added to the fridge daily when the room is cleaned. The cafe should open before 9am. The beach toys office (kayaks, etc.) should open earlier as well. โ
โThe service staff (employees were great), the entertainment was excellent. Loved the food. The only thing I would say is at the time of checkout the lady at the counter was not friendly at all. She can work on her skills. It would be nice to at least say "Thank you for staying or coming to visit. Nada, I received that from the servers in the restaurant. They were great people to talk to. โ
