Japan Adventure Vacations

The hotel and room were wonderful and the staff was excellent and very helpful.

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Very nice hotel all around.

Staff was very helpful and room clean.

wish they had more people that spoke english

Great location, spacious rooms and very helpful staff.

The hotel and room were wonderful and the staff was excellent and very helpful.

wish they had more people that spoke english

It was a cool experience. I wouldn't stay here for more than a couple of days. I wish the patio was open to see Godzilla. I probably wouldn't stay here again. It was always very busy. Always a lot of people waiting for the elevators. Laundry room was convenient to have but always full. Had to wait for people to get their laundry. A lot of drunks and literally people, i think homeless people? would be sitting in lawn chairs drinking day and night right outside the hotel. Walking past the giant sign would hurt because of the high frequency sound that they emit to prevent loitering. the 7eleven was always packed. We had two kids with us, so not the best place to walk around at night. lines of those girls trying to promote cafes and such were lined up on both sides of the street. I thought Japan had strict smoking laws, but there were people openly smoking and throwing cigarettes in the area. It wasn't bad bad, but just not a great place for families or very clean compared to the rest of tokyo. Trash everywhere by morning time. I wish the rooms had more Godzilla. All the Godzilla rooms book up quick.

Very nice hotel all around.

The hotel and room were wonderful and the staff was excellent and very helpful.

Outstanding in every way!!

Staff was very helpful and room clean.

Great everything. I will definitely stay at this hotel on t next visit to Tokyo.