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The entire stay was wonderful. We had actually planned to move to a hotel across town after 4 days but decided to stay our entire trip to Hanoi there. The location is great! The breakfast was amazing and rooms beautiful but most importantly, the staff was amazing! They handle tired, grumpy travelers with a smile and finesse! A particular shout out to Louisa, Chris, Merida, and Viper at reception and bell. Also so many others; especially the restaurant. Breakfast was our favorite time! Thanks...

Wonderful staff and thoughtful service What stood out most about our stay at May De Ville Lumiere was the excellent service. The staff were warm, attentive and proactive in helping us throughout our stay. When we had an early bus and couldn’t stay for breakfast, they thoughtfully packed food for us to take away. We really appreciated that extra care. The room felt a little smaller than we had expected, but to be fair, the size in square metres was clearly listed on Expedia before we booked, so...

Cute, clean and service oriented! We enjoyed our stay here. Thank you to the staff for being so friendly and helpful.

Excellent location. Warm and helpful staff. Lovely rooms. Fabulous breakfast. We would stay again.

The hotel is located in the old town next to all the attractions. The location is great, the hotel is very nice and clean. The breakfast is amazing and the rooftop bar is spectacular. The stuff is very friendly and helpful, Lan speaks good English and always ready to help, she scheduled a 3 days trip for us from A to Z, thank you Lan. I am highly recommend the hotel, the room is clean and comfortable, they are not big but give you everything you need. Shower are great.

I have never had service from hotel staff in the US to rival the Hanoi La Siesta. Lovely immaculate hotel - a cacoon in the midst of a busy bustling city. Can't wait to return.

Amazing place at an affordable price

This is the best hotel in Hanoi. Location is excellent. Our room was so quiet we did not hear any of the street noise. Everything was immaculately clean. The staff were so lovely, especially Daria at the front desk - so friendly and helpful. The breakfast was 10/10, so many options at the buffet plus an additional a la cart menu that was all included - eggs made to order, vegetarian bun cha, many Vietnamese options as well as western. Highly recommend!

The hotel was centrally located and beautifully maintained. The staff consistently went above and beyond even helping us obtain our visas! We will definitely recommend to friends.

Staff were friendly and extremely helpful. Fantastic breakfast and great location in Old Quarter. Highly recommend!

I stayed here for three nights, and everything was excellent from start to finish. The location is perfect—within walking distance of all the must-see attractions. Breakfast was included with the room, and it was always fresh and delicious. The staff were incredibly friendly and welcoming. A special mention to Peter, who gave me some fantastic recommendations for restaurants and cafes, which truly enhanced my trip. Overall, I strongly recommend this hotel and would absolutely stay here again.!

I recently had the pleasure of staying at The Oriental Jade Hotel in Hanoi, and it was an unforgettable experience. This hotel is centrally located near the serene Hoan Kiem lake , within walking distance of vibrant shopping areas, including the charming Old Quarter, making it the ideal base for exploring the city. The hotel exudes a sense of safety and security, ensuring a peaceful stay from start to finish. My suite was spacious, impeccably clean, and beautifully maintained, offering both...

The hotel is beautiful, the rooms was perfect

Meritel Hanoi is a beautiful hotel, with top notch service. However, the air conditioning kept going out in our room though the staff was quick to get it up and running again every time it went out. We also experienced ants in our sink, but again the staff was very prompt in getting it fixed. The Meritel advertises that it has soundproofed rooms, but this is not the case. You will be able to hear the room next to you as well as the city outside (thought it is very quiet at night so as long as...

Clean room, good A/C. Good local neighboring food, and their breakfast is edible nothing crazy and not a big variety.

Wonderful property and the best staff ever! They were so kind and helpful. They gave wonderful recommendations and booked our trip to Ha Long Bay. The breakfast was delicious and full of variety. When it was time to leave, they scheduled a car for us and even walked us out. Just an amazing experience overall!

Very friendly

Beautiful hotel and our room. In the heart of Old Quarters, very walkable to everything. Great roof-top bar/restaurant. Breakfast spread each day was fantastic. Hotel staff, (especially want to call out Ngan Phan) was friendly and helpful. Ngan took care of special requests to perfection and had great recommendations.