"The customer service was amazing! Attentive staff and front desk. They offered me early checkin which was very unexpected for a busy holiday weekend. Attended comic com and concert at MSG! Loved this location...walked to Times Square, Fifth Ave, Empire State building! Quiet location with plenty coffee, pubs, & bagels on the block! Room was spacious for family of 4, comfy, clean, and best shower due to water pressure especially after walking all day! Roof top restaurant was a great place to reset! They front desk set us up airport transportation which was an added convenience! 5 Stars!"