첼시, 뉴욕의 로맨틱 호텔

"Young woman manager was so kind. Her hundred percent welcoming energy was one of the best parts in this trip. I actually asked for her Instagram just because I was curious, which I kind of feel bad about now, haha. This hotel kinda feels like they're making up for the outdated facilities with their great customer service lol. Anyway, I had a good stay and I'm checking out."

"객실이 좋았고 서비스가 훌륭함"

"good"

"I cannot understand why I have to pay for minibar which we DID NOT use. They charged me for $11.98(two payments of using minibar/in room water) and I asked them to cancel the fee because we didn't touch the minibar or water bottle at all. However, they just cancelled only $5.99 and did not explain this situation. I kept asking why you didn't cancel another payment of $5.99 to an assistant general manager but he hasn't got back to me yet. He just said 'payment of $5.99 was refunded' which is not a problem. Do they want just 6 bucks for service? Or what? I wish I was in the US so I can make a call but I am outside of the US. I guess they know this situation and keep ignoring my email. This is not about money. This is about your reputation and trust. If you decided to stay at this hotel, check your receipt thoroughly. "

"Everything was awesome and very satisfactory. Servic,convenience and room service were all great. One thing wistful was way of showerhead which was not easy to use. I think manual to use it properly is needed. Everything except that was wonderful."

"Good especially lobby bar"

"타임스퀘어와 가깝고 센트럴터미널 바로 옆이라 좋았음. 생수는 제공되지 않으나 호텔 1층 마트 15달러사용가능하고 거기서 파는 1리터 생수가 7.5달러이므로 두병을 사먹을수 있음. 더블베드 두개인 방에서 묵었는데 화장실이 좀 좁았음. "