Vacation Rentals in Caribbean

"The property was beautiful, the staff was friendly and helpful. My only concern was the front desk was always busy and short staffed. My late check out was messed up and we got locked out of the elevator and our rooms, so I had to wait in a long line to have it corrected. Other than that it was a 5 star experience. "

"Amazing place!"

"I arrived to early and my room was not ready. I went to the hotel restaurant to get some food, when I returned to the front desk the line was so long. I went to the counter to see if my room was ready because if was well after 3:00 pm .. they said my room wasn’t ready. I was very tired so I told them just give me a room with a king size bed. The room they put me in had filthy carpet, television wasn’t working so it had to be replaced. The bathroom toilet kept running when you flush it. Water pressure was low in the tub and at the sink while brushing my teeth. Ice machines were not working on several floors. On my last night I had to call the front desk due to children running in the hallway and other customers talking loud outside my room door. Then to top it off a large 🐜 bug not sure if it was a king size roach was crawling on my wall in my room. I had to get my shoe and kill it! This hotel is not handicap accessible! They need to close and upgrade this hotel. I will never stay here again. I paid too much for a 4 night stay $1, 423.00…. I should be refunded for everything I had to put up with! The only perks were the complimentary breakfast and free admission to Atlantis and Adventure Waterpark. I will be staying at the Warwick when I return it is an all adult resort, no noisey children running around. Hotels.com you need to refund me my money back from this hotel stay. Springbreak vacation gone wrong!!! "

"All good. "

"The location was perfect! Couldn’t have wanted anything better. The reason I chose this place is because it was centrally located and I didn’t want to stay at the hotel every day, I wanted to explore. Yet the couple days I needed some downtime I was disappointed in the pool/beach area and definitely with the food and lack of restaurant choices at it. Really there is only three places you can eat at this hotel. On another note, we stayed in a room that had a pretend window. So there was no natural sunlight at all. The little time we spent in the room was pretty dim. A pretty and spacious room yet you could never get enough lighting in it when asked to upgrade they didn’t have any availability. Overall, this was a great centrally located facility. With all kinds of things to do around it though know if you’re wanting to relax and stay at the hotel for any length of time, you will get bored very quickly as the food, drink drinks, and other amenities are just limited "

"A clean and very basic place to stay in old San Juan "

"Great internet. Staff very helpful and accomdating, loved the bartenders at the pool made the best drinks. Property is beautiful. Spa is also nice and only $200 for a couples massage but the Jacuzzi on the mens side didnt work so that wasnt the best. Loved the steam room, and sauna and they give you wine to drink. Very relaxing. Food from Luna was amazing everytime. I prefer the black bean over the red bean but it was good. I got to see the Santo Domingo Parade that happened right outside of the hotel. It was one of the most beautiful eevnts to see. Location of the hotel isnt the best as it will require you to walk. My friend lived there and helped me navigate but he also got harrassed by the police. This was scary, I do not recommend going to far from the hotel unless you can speak the language. Its right across from the ocean and the nearest beach is in boca chica 30 mins away so if you want the water you will have to travel but overall I would stay here again. I loved the hotel. "

"Great location and beautiful hotel. Service a little slow in the restaurant, but food quality was great. Room was clean and very comfortable. "

"Staff were great…closet has an awful smell, we never used it…size of the pillows were small and uncomfortable. Outdoor pools were ok but used next door hotel’s infinity pool and jacuzzi. It’s fun to watch the cruise ships when they are leaving."