East Side, New York hotel rooms at the Highgate Independent

"We very much so enjoyed our stay at the freehand hotel. The staff are excellent people and extremely welcoming and supportive. They will give you great directions and help you at a 10 out of 10 level. The restaurant is fantastic with excellent food and amazing staff. They make good drinks and very good pizza. The hours can become a little bit tricky at the restaurant because coming back from an event I would like to enjoy a drink. . The hours can become a little bit tricky at the restaurant because coming back from event I would like to enjoy a drink or more food so they should maybe just keep it open a little bit longer. Overall this hotel experience was at six out of 10 it does. It needs a lot better value for the amount of money that I am paying I would just like to re-say it was a totally fine experience with great people however it was very loud at night time. It’s not ideal spot to stay. It is quieter than other regions. However, it’s extremely loud and the room the windows were a little bit dirty and so is the floor and it smelled very bad and it was here in the drain. That is why I read the freehand hotel in New York City is six out of 10. "

"Everything is okay okay but nobody mentioned that we can’t provide breakfast but in the google say that the hotel provides breakfast and also hotel doesn’t mention the washroom is common "

"Perfect for what we needed, was a good location to get around the city"

"Nice "

"Room was clean and pretty updated. The front desk staff was very friendly and helpful. "

"The client service very poor I had to remind them everyday to leave me cups forvthe cofee. They didnt wanted to send me a cofee machine. The cleaness very poor they didnt clean the mirrors. Sometimes they didnt leave the full set of towels in the barhroom. When I cslled to the reception the personal was rude. "

"My final bill included food and beverage charges that I did not purchase. It’s been over a week without proper response. I have suggested westin to look at surveillance camera to find out the guests who use our room # for purchase as we were not even in the hotel at that time. No response and I need to continue follow up on the reimbursement."

"My daughter and I had a lovely 4 night stay at The Renwick. It’s a great location - about a 5 minute walk from Grand Central and on a quiet street (for Manhattan). The room was huge with 2 very comfortable double beds and a balcony (room 1506). Also, free bottles of water in the room each day. The staff were very friendly and although we didn’t eat in the hotel, the restaurant and bar was always busy which is a good sign. If we’re visiting again, we’d definitely stay there again. "

"Great customer service nearby shops within walking distance "