Palaces in New York

"The room was immaculate. The staff was friendly and helpful."

"Loved the decor. They have great security and friendly helpful staff. Enjoyed the breakfast. Rooms are nice sizes. And two great restaurants onsite. Amazing location."

"Loved it "

"FLY/NATS IN SHOWERS. HAIR IN “CLEAN TOWELS” Stains on bed sheets. Weird smell coming out shower drain. Rude security guard AND front desk workers. The ONLY convenient thing is the location being in Times Square. Other than that throw it away. And the lobby looks nice, but the rooms are like little jail cells. I wouldn’t recommend this place to a wicked man. OHH and a cleaner opened my door while I was in bed because I didn’t respond to “housekeeping”. ( this was around 9am BEFORE the 12pm checkout time). I’ve NEVER in my life written a review. But this place right here. Nah I want my refund—still waiting for them to respond to my email sent DAYS AGO. Be careful with this catfish place. "

"The staff was amazing. The sweetest cleaning staff was so friendly. "

"Clean room"

"great service"

"Great location if you want to skip the city rush. Pretty close to main attractions using the subway. Highly recommend. "

"Solid stay"