4/5 - Good
Love the remoteness of it.






Room location hospitality service was excellent
Reviewed on Mar 12, 2026

This was my 3rd visit to this resort. We were met with the same amazing customer service as always and it continued throughout our stay. We noticed a few differences from previous years, and some aspects were pleasantly the same. Food: almost all really good food, as usual. The Steakville restaurant ...
Reviewed on Mar 13, 2026

yes
Reviewed on Mar 9, 2026

I think that the breakfast should be for free. I think that you should explain to people about how the 2nd floor is with the rooms and the beach area should be a better picture taking with that. Because having the boats in front Of what you're looking at all day is not what you see in the\n Promotion ...
Reviewed on Mar 14, 2026

The rooms were clean, spacious, and serviced daily, which we really appreciated. We stayed in Room 205, and unfortunately, the bathroom had a noticeable sewer smell. When we mentioned it to the receptionist, there seemed to be a misunderstanding, and we were informed the hotel was fully booked, so ...
Reviewed on Mar 2, 2026

Steps to the beach
Reviewed on Mar 10, 2026

Commune with nature and explore the great outdoors at Cenote Azul during your travels in Xpu-Ha. Discover the top-notch restaurants and entertainment choices in this relaxing area.

Hike, swim and kayak through an ancient world of natural labyrinths and vast underground caverns.
Commune with nature and explore the great outdoors at Cenote Cristalino during your travels in Xpu-Ha. Stroll along the seaside in this romantic area, or seek out the snorkeling spots.
Commune with nature and explore the great outdoors at Chikinha Cenote during your travels in Xpu-Ha. Stroll along the beautiful beaches in this family-friendly area, or seek out the snorkeling spots.
Commune with nature and explore the great outdoors at Cenote Jardín del Eden during your travels in Xpu-Ha. Check out the shops and top-notch restaurants in this romantic area.
After visiting Caleta Chac-hal-al, make a plan to see the other sights and activities in Xpu-Ha. Amble around this romantic area's beautiful beaches, or seek out the snorkeling spots.
Love the remoteness of it.
Staff was just "ok" at a premium rate. 2 hour long trip to the hotel was a disaster. Going home we was crazy too because of the transportation company.
We went on the Chichen Itza + Cenote Maya tour with alltournative
The transfer back to the airport wasn't performed. The Super Shuttle company didn't answer to the phone calls to confirm the pickup time
I really don’t know. We stayed on the resort the whole time. There was no reason to leave. The resort had everything we wanted.
We love this place
