“There was nothing we didn't like about the Hotel. The whole hotel has had a massive upgrade / renovation and for the cost of the accommodation, it represents top value.
We ate at the restaurant , ( reluctantly ) after reading some less favorable reviews , and decided the reviewers, who had left those reviews must have woken up on the wrong side of the bed. The food was delicious. The staff were really friendly , helpful, and seemed to care. If they didn't care they made a very good job of...
“Big changes since new ownership- none of them good unfortunately! 👎
Since new owners came in:
Soap in rooms GONE ❌
Shower gel in rooms GONE ❌
Biscuits in rooms GONE ❌
Real butter in restaurant GONE ❌
Local cheese at breakfast GONE ❌
Fair midweek room rates£ GONE ❌
Measly penny pinching! Sad to see as the excellent staff here look demoralised by what’s happening around them! I sense they’re embarrassed!
If your budget runs to a standard double room you’ll experience an uncomfortable dated...
“Double room #12. Sink plug not present and replacement plug didn't keep water in basin.
Room NOT cleaned after 1st night and even after Double checking "please make up room" tag on the door handle after 2nd night, damp towels on shower floor and bed still not made up.
But night Staff very helpful with fresh towels at midnight!”
“The staff are really lovely and helpful. The lady at the reception was very kind to me and helped me when there was an issue with the booking as Expedia had not sent the booking through properly and she still managed to find me a room. Second time I have stayed here and will definitely stay again ❤️”
“We had a fantastic stay at the butchers arms.
They were very friendly and helpful. We had a problem with another hotel and Andrew and his team couldn’t do enough for us. What a lovely place to stay.
Very clean place. Bed was super comfy had a fantastic nights sleep.
We will definitely stay again if in the area. Thank you Andrew and all the team for looking after us. 😊😊”
“Excellent property and lovely stay. Would absolutely recommend to anyone. Hot tub was immaculate and we were even lucky enough to have some nice weather too! ”