“There was nothing we didn't like about the Hotel. The whole hotel has had a massive upgrade / renovation and for the cost of the accommodation, it represents top value.
We ate at the restaurant , ( reluctantly ) after reading some less favorable reviews , and decided the reviewers, who had left those reviews must have woken up on the wrong side of the bed. The food was delicious. The staff were really friendly , helpful, and seemed to care. If they didn't care they made a very good job of...
“Big changes since new ownership- none of them good unfortunately! 👎
Since new owners came in:
Soap in rooms GONE ❌
Shower gel in rooms GONE ❌
Biscuits in rooms GONE ❌
Real butter in restaurant GONE ❌
Local cheese at breakfast GONE ❌
Fair midweek room rates£ GONE ❌
Measly penny pinching! Sad to see as the excellent staff here look demoralised by what’s happening around them! I sense they’re embarrassed!
If your budget runs to a standard double room you’ll experience an uncomfortable dated...
“With so many negative reviews regarding the size of the room, we paid extra for their bigger room. On arrival we received a friendly welcome and were shown to our room. The entrance to the rooms was having a mould problem, so an extractor had been installed and reed diffuser to mask the smell.
The room itself was comfortable, clean, no damp smells which I feared on entry to the block. As expected from previous reviews the bathroom was tiny but that wasn’t a problem… we were here for the...
“Double room #12. Sink plug not present and replacement plug didn't keep water in basin.
Room NOT cleaned after 1st night and even after Double checking "please make up room" tag on the door handle after 2nd night, damp towels on shower floor and bed still not made up.
But night Staff very helpful with fresh towels at midnight!”
“Always enjoy staying at any James Place properties, never had a complaint to make.
Clean, comfy, great decor, staff are always friendly and helpful.
Just splendid!”
“The staff are really lovely and helpful. The lady at the reception was very kind to me and helped me when there was an issue with the booking as Expedia had not sent the booking through properly and she still managed to find me a room. Second time I have stayed here and will definitely stay again ❤️”
“We had a lovely stay at the lodge. The room was large and had plenty of storage. The bed was very comfortable and the curtains black out so a lovely lie in. We had an evening meal and breakfast the next day. Both meals were great, good portion sizes and value for money. All the staff we encountered were fantastic. Everyone was very chatty and interested in knowing where we were from and what we were in the area to do. We were hiking to some of the waterfalls, night kayaking, and zip lining, and...