“Really nice stay. Staff were friendly and helpful. Room was nice and clean. Check in and out process was quick and easy. Will definitely be staying here again.”
“The room was a bit run-down, and it took them overnight to clean up a mess in front of the elevator. Otherwise they'd of had a perfect score. The breakfast was the best! That alone got them a better score. The room was nice, but our wall had some wear on it, and the shower had some chips in it. So not perfect, but nothing that really affected the comfort. The staff not cleaning the huge, muddy mess infront of the elevator was the biggest complaint. ”
“The most impressive part of my stay, and the reason I will continue to use this as my hotel of choice when I come to Cleveland for work (Cleveland Clinic) is due to Pamela at the front desk. Amazing customer service!!! Her professionalism, kindness and efficiency is inspiring, and sorely missing from most other hotels in the area. She is a gem - I hope you appreciate what a fine employee she is.
Roman was also extremely friendly, professional and a great representative for your organization.
Not...
“In General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. ”
"The worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible.
Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility.
Seriously."
예, 환불받으실 수 있습니다. 대부분의 객실 예약은 숙박 시설의 취소 기한 전에 취소하는 경우 환불되며, 보통 이 기한은 예정된 도착일 기준 24~48시간 이내입니다. 예약이 환불 불가인 경우에도 예약 후 24시간 이내에 취소하고 환불이 가능할 수도 있습니다. 검색 결과에서 전액 환불 가능 필터로 베드퍼드 하이츠의 유연한 호텔 특가 상품을 찾아보세요.
베드퍼드 하이츠에 있는 숙박 시설은 어떤 장점이 있나요?
베드퍼드 하이츠에서는 레스토랑 및 쇼핑 등을 즐기며 행복한 시간을 보내실 수 있을 거예요. 이 지역 주변의 대표적 명소로는 록앤롤 명예의 전당 및 헌팅턴 뱅크 필드 등이 있습니다. 주변 지역에는 1801개의 호텔과 여러 숙박 시설이 있어요. 베드퍼드 하이츠에 대해 더 자세히 알아보세요.
