โSpent the first half hour hoovering cobwebs from bedrooms....toilet floor was damaged and spongy......little disappointing really because we've stayed in this block of cottages before.....โ
โThe hotel is very beautiful and very clean.
The staff is excellent and very knowledgeable about all aspects of hospitality including gem places for guests.โ
โVery Scottish decorโ for some reason.
Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and...
โVery slick check-in with staff who clearly know their job, are all over the systems and clearly want you to have the best stay possible. Robes and slippers are available to use if visiting the pool or spa. Spacious, quiet room with tea/coffee making facilities and quality toiletries. Choice of pillows and large comfortable bed.
We ate in the restaurant both evenings. The food choice was wide, well cooked and presented invitingly. However, the waitress who served us both evenings obviously knew...
โThere is no lift in this hotel. Itโs an old Manor House.
All clean very spacious rooms , beautiful views. Breakfast was delicious. Very dog friendly
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โPerfect find fir a few nights away with the bonus of parking in Keswick!!
Hotel was beautiful and certainly above the โstarsโ given.
Bedrooms were massive and tastefully decorated. Breakfasts were amazing and plenty of it.
Some decor dated bit the staff certainly made up for any of that. .. Kind, professional, knowledgable, engaging abd with a sense of humour. โฆ. Certainly a credit to Hotel.
Hotel has recently been modernised bit nit lost its Victorian charm.
Definitely worth a visit โ
โThis was magnificent. The room was huge 34โx25โ. In magnificent condition. They were going through a major renovation but this will make it even better. Highly recommended โ
