โThis hotel was amazing. The staff was great above and beyond for anything we needed. Definitely staying here again and definitely recommend this hotel.โ
โIt is very unpleasant to stay here. Considering the price, it isn't valuable to stay in. They charged many different taxes in addition the hotel charged $40 per night for the amenities although we didn't used any amenities. The room wasn't spacious. The layout was uncomfortable.While we stayed the hotel there was their union strike for days from 7am to 8pm. It was unbearably noisy. โ
โOceana was the perfect hotel to spend on the last leg of my trip in LA. We relaxed by the pool and walked along the beach. It's quiet and the rooms are very spacious. The design is very pleasing to the eye. Everyone was friendly and professional - special thanks to Hakeem, Leonard, and Daniel. We will be back. โ
โThis was our first time visiting LA/Venice Beach and the Venice V Hotel did not disappoint. Not only is the hotel in a great location, steps away from Venice Beach and the Pacific, but the style and cleanliness were way above other hotels we have stayed at. We stayed in the PH bungalow room, with stunning views, modern room and comfortable furniture. It was quiet in the evening, with great restaurants in walking distance. There were even bicycles you could use during your stay, free of charge....
โExcellent location for prime Santa Monica experience.
The Shore Hotel perfectly delivers on a clean, modern, and walkable oceanfront stay. It's situated directly across from the beach and steps from the Santa Monica Pier and Third Street Promenade. Guest rooms are bright and frequently offer stunning ocean views from private balconies. It is highly convenient, though expect a lively atmosphere (and premium price/parking) due to its central, desirable location.โ
โIn a luxurious accommodation, thanks to the exceptionally friendly staff, the last day of the vacation was truly fantastic. Especially, the bicycle tour along the beach is a memory I will cherish for a lifetime. Thank you.โ
"I clearly left my clothes in the closet before checking out of this hotel. I contacted the hotel immediately after checkout, yet they kept claiming they had never seen anything and that nothing was found. I know exactly where I left my belongings, but the hotel denied everything and took no responsibility whatsoever.
When I complained in person at the lobby, they told me, "We'll follow up. If we find it, we'll contact you. If not, we'll consider compensation." But once I left LA, I sent multiple emailsโwhich they read but never replied to for days.
What made it worse was that while I was seriously explaining the situation, some staff nearby were smirking and laughing, as if it was a joke. It was disrespectful and completely unprofessional.
Thereโs a strong possibility that a housekeeper stole my belongings, yet the hotel conducted no real investigation, gave no updates, and offered no resolution. They just kept saying things like โWe understandโ and โWeโll do our bestโโbut did absolutely nothing.
Theft, zero accountability, and staff who mock customersโeasily the worst hotel experience of my life. Stay far away from this place."
"I honestly donโt understand why this hotel is rated as 4-star. Itโs a run-down building which doesnโt have any proper amenities..
This hotel deserves 2.5 stars. "
