Namba, Osaka hotel rooms at the Hotel Monterey Group

"The room was great. Clean and with wonderful views. The staff that checked us in made us wait more than 30 minutes because supposedly they did not have the room we had requested (corner room). I kept asking if everything was ok because they were speaking Japanese and finally he told me. Then he just said sorry we don’t have your room. And that was it. He didn’t offer an upgrade or any vouchers or anything. Just, sorry we don’t have your room. Then he said if it was ok if we stayed in a ‘family’ room. I didn’t know what he meant but in the end, when we went to the room, it was still really clean and nice."

"Great location with everything you need within walking distance. "

"Location was close to many attractions. Staff was very helpful"

"I loved it"

"The location is very accessible to train, food and shopping. It offers free laundry services. We love it!"

"Great location - loved that it was easy to find and arranged to the train station (super convenient). Great dining options close by!"

"This hotel is spacious and very clean. Free unlimited Starbucks was a nice bonus. "

"Clean, tony rooms that did the job, check in process extremely complicated for a foreigner and little to no English on staff. "

"Hotel location is very central to things with an AEON supermarket just a block away.and a 7/11 a couple of shops away and nipponbashi station is only 7 mins walk. "