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Princess Family Club Riviera - All Inclusive

4.5 star property
Luxury resort on the beach, with 12 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Princess Family Club Riviera - All Inclusive

View from property
Children's area
Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board
Buffet
Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Bar
    BarBar
  • Breakfast included
    Breakfast includedBreakfast included
  • All inclusive
    All inclusiveAll inclusive
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa
The price is ₩436,307
Price available on 2024.07.01

Explore the area

Map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya Xcalacoco13 min walk
  • Popular LocationGran Coyote Golf7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Family Room (Club)

Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board

Family Room (Club)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool Access (Club)

Free minibar, in-room safe, desk, iron/ironing board

Family Room, Pool Access (Club)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Superior

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Double Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Double Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Single Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Standard

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Double Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Double Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Triple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Single Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Superior

Free minibar, in-room safe, desk, iron/ironing board

Single Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Free minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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₩360,070 total
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Jun 30 - Jul 1
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About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Princess Family Club Riviera - All Inclusive is on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Playa del Carmen Main Beach. Traveling with kids? Consider Xcaret Eco Theme Park and Temazcal Natura. Take an opportunity to explore the area for water adventures such as scuba diving.
Visit our Playa del Carmen travel guideOpens in a new window
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 13 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Main Beach - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Alberca - Pool - ‬2 min walk
  • ‪Amaranto - ‬15 min walk
  • ‪The Fives Plaza - ‬19 min walk
  • ‪Snack Riviera - ‬2 min walk
  • ‪5th Avenue - ‬9 min walk

About this property

Princess Family Club Riviera - All Inclusive

Luxury all-inclusive resort
Take advantage of a free breakfast buffet, a nightclub, and a swim-up bar at Princess Family Club Riviera - All Inclusive. This resort is a great place to bask in the sun with a white sand beach, a beach bar, and sun loungers. Treat yourself to a hot stone massage, a body wrap, or aromatherapy at Spa Princess, the onsite spa. Be sure to enjoy international cuisine at one of the 12 on-site restaurants. Fitness classes are offered at the health club; other things to do include volleyball and basketball. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.
Other perks include:
  • 12 outdoor pools and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • 6 outdoor tennis courts, babysitting (surcharge), and luggage storage
  • Multilingual staff, beach towels, and an elevator
  • Guest reviews speak highly of the family-friendly amenities
Room features
All 144 rooms feature comforts such as 24-hour room service and free stocked minibars, in addition to thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with jetted tubs and free toiletries
  • Plasma TVs with cable channels
  • Balconies or patios, coffee/tea makers, and ceiling fans

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet Family Club
  • La Vaquería
  • Mama Mía
  • Naranja
  • Verde

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27,254 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony/patio

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu
Princess Family Club Riviera
Family Club Grand Riviera Princess
Princess Family Club Riviera All Inclusive
Family Club Grand Riviera Princess Todo Incluido
Family Club Grand Riviera Princess All Inclusive
Princess Family Club Riviera - All Inclusive Resort
Princess Family Club Riviera - All Inclusive Playa del Carmen

Frequently asked questions

Does Princess Family Club Riviera - All Inclusive have a pool?

Yes, this property has 12 outdoor pools and a children's pool.

How much does it cost to stay at Princess Family Club Riviera - All Inclusive?

As of Jun 25, 2024, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on Jul 1, 2024 start from ₩436,307, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Princess Family Club Riviera - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Princess Family Club Riviera - All Inclusive?

Self parking is free at this property.

What time is check-in at Princess Family Club Riviera - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Princess Family Club Riviera - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Princess Family Club Riviera - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Princess Family Club Riviera - All Inclusive located?

Nestled on the beach, this Playa del Carmen resort is within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course, and Tres Rios Ecopark. Punta Esmeralda Beach and Playa 88 are also within 3 mi (5 km).

Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 276 out of 649 reviews" "
Rating 8 - Good. 195 out of 649 reviews" "
Rating 6 - Okay. 101 out of 649 reviews" "
Rating 4 - Poor. 45 out of 649 reviews" "
Rating 2 - Terrible. 32 out of 649 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just came back from Princess Family Club Riviera in Cancun and ABSOLUTELY loved it! You have access to the whole hotel which is pretty big with 5 restaurants in addition to the three buffets. The family room comes with a big bed and a bunk bed for the kids. Has a curtain to separate parents section from kids when it’s time to sleep. The room comes with sand toys for the beach. The water park that’s included is perfect for kids. The water is shallow so the kids were able to be in there by themselves (3 year old and 5 year old) while my husband and I got to lounge around. There’s a waiter that comes with for drink orders as well. Wild life everywhere in the resort. We saw lots of coaties, deers, raccoon, iguanas. The beach has a bar- we rarely saw waiters walking around to place orders for drinks at the beach but it wasn’t a big deal. The shows were amazing! We went every evening. Only minus was the room didn’t have cabinets but there was a closet. It was truly one of the best vacations we’ve had!
Stayed 6 nights in Jun 2024

8/10 Good

MARIA

Traveled with family and small children
Liked: Cleanliness, staff & service
We loved the multiple dinner options at the a la carte restaurants, the hotel grounds, and most of all the service provided by the staff which was the best we have ever experienced. The app to make dinner reservations was user friendly and there was hardly any waits for the buffett or the bars. Margarita and Mateo were the best at the Family Club pool bar, Rodrigo who we never met but constantly called to know how our stay was going and if there was anything we needed, Fausto at the Riviera buffet, Fernando at Las Olas, and David at La Fondue. Our only concern or reason for not giving the hotel 5 stars is due to the low setting of the AC at all restaurants, it is centrally controlled and it is hot which makes it uncomfortable enough to enjoy a meal. The food is average, but it is a buffet so it was expected. Also, we had to call to have a few things fixed in the room but they fixed things right away which is a big plus. The beds were not as comfortable, but after a long day in the sun it didn't keep us from a good night. Overall, we would return and do so because of the service; however the premises are more of a 4 star.
Stayed 5 nights in Jun 2024

8/10 Good

IQBAL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, Kids enjoyed alot. Only food options for vegetarians is limited.
Stayed 4 nights in May 2024

6/10 Okay

Ana

Traveled with family and small children, Traveled with family
Liked: Amenities
My family of 5 which includes 3 young kids stayed at the princess 6 days. There are some pros and cons PROS- for a family of 5 many hotels cant accommodate in one toom. The 3 bunk beds were perfect for us - the shows were fun and entertaining - we loved all the animals on property CONS-the food at the buffets was not good and we ate at Taco stand most meals - the kids club was basic with not much to do and the staff spent most their time giggling amongst themselves
Stayed 5 nights in Jun 2024

2/10 Terrible

Mudar

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
We went for 5 nights and the first night the AC wouldn’t cool the room down. After going back and forth and wasting time trying to resolve the issue, they moved us to another room. The room felt warm, but they said give it sometime and the AC would cool it down. It was night time so we figured we would give it a shut. The AC never cooled the room down. The third day, I spoke with the manager who put us in a smaller room without bunk beds ( which we had and paid for in the first room for our 2 kids, the AC worked so I figured we would just deal with the sleeping situation as long as we have a working AC. The manger promised he would give us some compensation for the first 2 nights, when I asked, what? he said they would comp us at one of the restaurants. I told him we have all the food we want since we booked an all inclusive resort, but he said that’s all they could give us. I declined his offer and elected to share my experience here. I short, we had a bad experience at this place, I think the facility needs some updates since a bunch of their rooms didn’t have a good working AC.
Stayed 5 nights in Jun 2024

10/10 Excellent

Steven Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how there were multiple pools and activities around the property. The views were great and the food was good overall. The ice cream shop was a hit for our kids. I liked the coffee options around the hotel. Everything was great!
Stayed 5 nights in Jun 2024

10/10 Excellent

Nitika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
niuhi
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria Del Rosario Ochoa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great option for a family of five with kids seven and under I loved that it was all inclusive and a lot of activities for the kids. Kids are small to do major activities so this was the best option for us while still enjoying the beach. Hotel provided Beach toys, and other amenities that saved space in our luggage. Restaurant food was very enjoyable and late night activities and shows for the kids were also fun.
Stayed 8 nights in May 2024

8/10 Good

Antonino

Traveled with family and small children
Liked: Cleanliness, staff & service
They need to get better in dinning. I have gone to this place 5 times. And food is getting worse and worse. This last time was really bad. Breakfast and dinner
Stayed 7 nights in May 2024

10/10 Excellent

Jonathan, Bronx

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024