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"Great hotel (expensive, but lovely suites) My daughter had a dance competition right in the hotel which made everything very convenient. The hotel restaurant was excellent as well!"

"The room had a musty smell to it, and the heat was off. I think that guest would be more impressed if the room smelled clean and was at a comfortable temperature"

"Great variety of food, well kept, food was replenished quickly"

"Very nice stay"

"Had a great long weekend with my elderly mum, our adult kids & grandchildren (11 of us, sadly son/fiancé couldn’t come this time). This was our first Hard Rock Hotel, tho we’ve been to other Hard Rock Cafe/restaurants, incl in London, UK. Everything was great, enjoyed the reclaimed historic factory, hubby loved playing the in-room vintage guitar (son would’ve too!), grandkids loved the pool, & we all enjoyed the arcade, Children’s Museum, etc. My mum, daughter & I bought beautiful vintage designer clothes at the hotel shop 😁 Food/service at Sessions restaurant was always excellent, but food at Beer Kitchen was mediocre :/ The only other slight negative was the in-room lighting. We didn’t like that we couldn’t turn on the hallway light without illuminating the whole room (an early riser can’t see in the hallway without blinding a sleeper), or that the bathroom light automatically turns OFF no matter how you set it :( (we leave bathroom light on & door open to find it at night without a light :/ Also, clock had a big nightlight on back that my son-in-law said during our first breakfast- “was too bright for him”. So that night, we moved it from the nightstand to the bathroom, & it made a perfect night-light to find the bathroom ;) Minor nuisances in an otherwise perfect family stay! Great for our WHOLE group, from grandchildren (unborn, 2, 4, 6 & 8 year-olds), to adult daughters/son-in-laws (34-40 yr olds) to us (64 yr olds) & an 85 yr old mum :) Highly recommended! "

"It’s nice service and good people"

"The HVAC in the room was too loud. Impossible to get a good night's sleep. The bathroom floor needs attention. This is a newly renovated room. #272 Front desk staff and restaurant are amazing :) "

"Blake Restaurant in the hotels had excellent food and service."

"Great location for restaurants and access to UWO."