4/5 - Good
Love the remoteness of it.






The rooms are spotless. The staff are warm and welcoming. The resort is luxurious and has beautiful views
Reviewed on Feb 26, 2026

We booked the Palace, which looked lovely, but Barcelo moved us to the adults only Riviera. And that was amazing. Superb beach and hotel, great service, excellent food and good drinks.
Reviewed on Feb 25, 2026

Overall, excellent stay, great food at all the restaurants, good entertainment, everyone, all the staff everywhere were great. They were just awesome friendly courteous people, we, will be back.
Reviewed on Feb 26, 2026

This hotel is beautiful, the staff is friendly and really nice, the space is charming, 1st class. All the beaches in playa are not as good or as big as they used to be so the beach is tiny. Beach club next door is nice, friendly. I would return. This is strickly no smoking.
Reviewed on Feb 26, 2026

We had booked 2 reservations as our flights got changed and they were able to connect our stays so that we could stay in the same room. The condo was spacious and had everything we needed. Complete fridge, all the toiletries etc. The only suggestion is to maybe offer a few different thickness of ...
Reviewed on Feb 23, 2026

The room was ok, kinda loud with construction workers working which I didn’t know about until check in time which I couldn’t do anything about! Front desk staff were giggling at me because I didn’t know Spanish! No ice machine on property, no face towel and water pressure was weak at best. Probably ...
Reviewed on Feb 24, 2026

Commune with nature and explore the great outdoors at Cenote Azul during your travels in Xpu-Ha. Discover the top-notch restaurants and entertainment choices in this relaxing area.

Hike, swim and kayak through an ancient world of natural labyrinths and vast underground caverns.
Commune with nature and explore the great outdoors at Cenote Cristalino during your travels in Xpu-Ha. Stroll along the beautiful beaches in this family-friendly area, or seek out the snorkeling spots.
Commune with nature and explore the great outdoors at Cenote Jardín del Eden during your travels in Xpu-Ha. Check out the shops and top-notch restaurants in this romantic area.
Commune with nature and explore the great outdoors at Chikinha Cenote during your travels in Xpu-Ha. Stroll along the seaside in this romantic area, or seek out the snorkeling spots.
After visiting Caleta Chac-hal-al, make a plan to see the other sights and activities in Xpu-Ha. Amble around this romantic area's beautiful beaches, or seek out the snorkeling spots.
Love the remoteness of it.
Staff was just "ok" at a premium rate. 2 hour long trip to the hotel was a disaster. Going home we was crazy too because of the transportation company.
We went on the Chichen Itza + Cenote Maya tour with alltournative
The transfer back to the airport wasn't performed. The Super Shuttle company didn't answer to the phone calls to confirm the pickup time
I really don’t know. We stayed on the resort the whole time. There was no reason to leave. The resort had everything we wanted.
We love this place
