첼시, 뉴욕의 웨딩 호텔

"시설은 많이 노후됐지만, 그 모든 걸 입지가 상쇄 시킵니다. 뉴욕 어디든 쉽게 갈 수 있는 위치에요. 가성비도 좋구요. 다음에도 또 이용할 듯. 롯데호텔이 리모댈링을 한다면 더 좋겠네요."

"객실이 좋았고 서비스가 훌륭함"

"수압이 너무 낮아서 샤워하기 힘들었어요. 그것 빼고는 객실도 청결하고 위치도 정말 좋았습니다."

"아주좋음"

"good"

"I cannot understand why I have to pay for minibar which we DID NOT use. They charged me for $11.98(two payments of using minibar/in room water) and I asked them to cancel the fee because we didn't touch the minibar or water bottle at all. However, they just cancelled only $5.99 and did not explain this situation. I kept asking why you didn't cancel another payment of $5.99 to an assistant general manager but he hasn't got back to me yet. He just said 'payment of $5.99 was refunded' which is not a problem. Do they want just 6 bucks for service? Or what? I wish I was in the US so I can make a call but I am outside of the US. I guess they know this situation and keep ignoring my email. This is not about money. This is about your reputation and trust. If you decided to stay at this hotel, check your receipt thoroughly. "

"Everything was awesome and very satisfactory. Servic,convenience and room service were all great. One thing wistful was way of showerhead which was not easy to use. I think manual to use it properly is needed. Everything except that was wonderful."

"33층의 스윗룸을 배정받았는데, 룸에서 뷰가 모두 건물벽들밖에 없어서 좀 답답했네요.. 방은 조금 오래된 흔적이 있지만, 깨끗했고, 지내기에 편안했습니다. 다만 호텔 주변에 노숙자들과 대마초 냄새인것 같은 냄새가 항상 나고 있어 호텔을 나서고 들어올때마다 그 고약한 냄새를 맡아야 되는 힘든 점이 있습니다."