"I booked this hotel based on the photos and strong ratings, so I came in with high expectations. Unfortunately, the experience didn’t match what was advertised.
The property is much smaller than it appears online, and the room felt very tight—hard to move around comfortably. I booked a “pool access” room expecting the pool to be directly outside, but it was actually just a ground-floor room with a short walk to the pool. That distinction should be made clearer.
I also expected a bathtub, but the room only had a stand-up shower that leaked water across the bathroom floor when used. I noticed some mold along the baseboards as well, which was disappointing.
The outdoor area was underwhelming compared to nearby hotels. The pool is small, with no swim-up bar, and overall didn’t feel like a resort experience. There is beach access, but construction during my stay blocked the view, and there was some trash on the beach.
On the positive side, breakfast was great with a solid selection. However, drinks felt overpriced.
Overall, the stay didn’t live up to expectations set online. Better transparency and maintenance would make a big difference."