โNice layout for the stay. Close to walk to Broadway. Air conditioner was louder than what we would have expected. But overall I could stay there again โ
โWe loved our one night stay at The Russell. Beautiful neighborhood and we were able to walk to dinner and then our show at Basement East. Complimentary snacks and waters!! Dyson hair dryer! Easy checkin and great communication. Recommend!โ
โI was very pleased with my stay. It was within close proximity to downtown, just a quick Uber away. There is no staff on-site, but the help number will connect you with a lovely receptionist to assist with any confusion. The room was immaculate. Parking was convenient.10/10โ
โIn general, it was nice place to stay.
There is no lobby-thing at all. There were one or two staff for the check-in and -out. Very small space of lobby for visitors.
There is two vending machine in the lobby for snacks and drinks. BUT, it is NOT managed by hotel AT ALL.
The machine was broken and did not pay back my money ($10) but staff said "call the customer service on the vending machine. It is not managed by us".
No help, No support and care, No interest.โ
"I got a free soft drink from membership draw. It made me feel better during check in.
Breakfast was well prepared and convenient to take.
Overally very clean and easy to park."
"It's not that far from Broadway street.
The accommodation is clean.
However, it's cold when the heating lowers the temperature and hot when it rises. It was a bit disappointing that the temperature couldn't be maintained. "
