โNice layout for the stay. Close to walk to Broadway. Air conditioner was louder than what we would have expected. But overall I could stay there again โ
โWe loved our one night stay at The Russell. Beautiful neighborhood and we were able to walk to dinner and then our show at Basement East. Complimentary snacks and waters!! Dyson hair dryer! Easy checkin and great communication. Recommend!โ
โI was very pleased with my stay. It was within close proximity to downtown, just a quick Uber away. There is no staff on-site, but the help number will connect you with a lovely receptionist to assist with any confusion. The room was immaculate. Parking was convenient.10/10โ
โLove the hotel.. staff is great.. amenities are great. Location is greatโฆ, weekends are a bit loud outside of the hotel especially if there is a show at the amphitheater which is very close by. The noise can be heard in your room depending which direction your room may be facing โ
โIn general, it was nice place to stay.
There is no lobby-thing at all. There were one or two staff for the check-in and -out. Very small space of lobby for visitors.
There is two vending machine in the lobby for snacks and drinks. BUT, it is NOT managed by hotel AT ALL.
The machine was broken and did not pay back my money ($10) but staff said "call the customer service on the vending machine. It is not managed by us".
No help, No support and care, No interest.โ
โThe hotel itself was very nice. The rooms were super clean with a big bathroom, nice couch for lounging, and a very comfortable bed. The only thing I wish the room had was a refrigerator instead of the pay for mini bar. All the staff I encountered was extremely friendly And I enjoyed seeing the bellman. Welcome me in the morning or when I was returning in the evening.โ
โPerfect location to Broadway, printers alley, restaurants and the riverfront. Loved the free coffee bar in the lobby, skipped Starbucks and made my chai tea latte every morning. Super spacious rooms with lots of luxury touches (loved the dimmable light switches). Sky deck was a great place to relax with great views especially if ur room has no windows. But a bit of a hassle having to use your phone as a key to get into the stairwell and again to access the sky deck. We were on a road trip for...
"I got a free soft drink from membership draw. It made me feel better during check in.
Breakfast was well prepared and convenient to take.
Overally very clean and easy to park."
"It's not that far from Broadway street.
The accommodation is clean.
However, it's cold when the heating lowers the temperature and hot when it rises. It was a bit disappointing that the temperature couldn't be maintained. "
