โWe had a very nice stay at Apartamento Annunziata. The location is super - close to shopping in Via Toledo and Centro Storico. The metro station in Via Toledo is also close, which made it easy to get to Piazza Garibaldi/central station (and onward to Pompeii). The Bed and Breakfast isn't very noticeable on street level, but once you get to the 5th floor and above, you have a lovely view of the city. The terrace on the 7th floor, where we had breakfast, is very nice. We will select this place if...
โWe used this property as our first and last night in Italy. Worked well for our travel in and out of Naples. Anna was extremely accommodating and friendly. The property itself was in a great spot for getting on the train to Sorrento (Although we did have to take two different ones). Lots of cafes and shopping. โ
โNous avons passรฉ 2 nuits ร Naples, chez Gemma, hรดte trรจs accueillante, aux petits soins pour ses invitรฉs, toujours joignable, et qui parle trรจs bien franรงais.
Naples est une ville bouillonnante et trรจs bruyante mais une fois dans notre chambre, nous รฉtions au calme !
Notre chambre รฉtait spacieuse, trรจs propre, et avec la clim.
Le petit dรฉjeuner รฉtait somptueux !โ
โIdรฉalement situรฉ, dans un immeuble typique, on est tout de suite immergรฉ dans la vie napolitaine! Accueil chaleureux et efficace ! La chambre spacieuse, literie de qualitรฉ, propretรฉ exemplaire, machine ร boisson illimitรฉs, avec un cafรฉ succulent ! les petits dej sont proposรฉs dans les bars ร cรดtรฉ ce qui permet de dรฉcouvrir plein d'endroit sympa! Tout รฉtait parfait ! nous recommandons ! โ
โGreat location, central and easy to walk to town. A couple great restaurants near by. Lovely staff, very helpful and room was lovely, great AC and very clean room, great shower. Would recommend. โ
"I am writing to formally express my disappointment regarding our recent stay.
Unfortunately, our experience was far from satisfactory due to multiple issues with the room, facilities, and customer service.
When we arrived at 3 PM, we were informed that our reserved room was not ready, and we were assigned a different room instead. However, the room had a completely different layout, was uncomfortably small, and did not meet our expectations.
Upon requesting a room change, we were required to pay an additional โฌ100 for reasons that were not clearly explained.
To make matters worse, the bathroom and shower in the new room had rust-colored water coming from the taps, which we only realized after my wife and child had already used it. As a result, they developed skin issues, which significantly impacted our trip.
When we reported the issue, we were told that we could only move to the originally reserved room. We had to change rooms late at night, and while we received a small cake with a note apologizing for the inconvenience, it did little to improve our overall experience.
Throughout this ordeal, the reception staff never offered a sincere apology, and despite being told that the hotel manager would contact us, we never received any communication during our three-day stay. "
"15 min. walk from Napoli Centrale station.
Neighborhood is so so but the hotel property is very good.
You can get the most of your money at this hotel."
