Playa del Carmen, Quintana Roo hotel rooms at the Independent

"This resort was amazing! My boyfriend and I spent 8 days here and loved it! They have great entertainment every day/night and the food at the restaurants is actually VERY good. The staff is super kind and very helpful. We have zero complaints about this place! "

"Was very nice, very clean, very good food which is rare for all inclusive "

"Pools were great, staff responsive. Italian restaurant was HORRRIBLE. Every other restaurant was decent. Drinks are just ok, nothing special. Access to XCARET park was wonderful!!! Loved that it was included."

"This was one of the best resorts I've been to in the Cancun area. We thought out master plan providing ample space for the numerous resorts within the property in a natural setting. "

"Friendly staff, good food overall fun experience "

"Very clean and beautiful amenities. Food was amazing, all the restaurants and the buffet were very tasty and loved to find authentic Mexican flavours. Pools were very well cared for, a little on the cooler side but very enjoyable. The aqua park was good just wished they had more for the bigger kids like a bigger slide. My 3 kids loved the ice cream parlour and my husband and I loved the nespresso bakery, what a treat having good quality coffee 24/7. Kids also loved the kids club, though I did wish they had a little more sports. The entertainment was also great for families. My only suggestions would be to improve the bedding as the sheets were not very comfortable and neither were the pillows. The rooms were well appointed and we enjoyed the jacuzzi. Another thing we missed was lively music by the pool. It would’ve been great to have more Latin music and dance. We had great service throughout and specially appreciated the pool side and entertainment staff. Omar and Venecia were also very attentive. Most of the staff were very warm but we found some to be a little cold and very focused on the tip. Overall wonderful experience and we already can’t wait to be back. "

"Fantasic hotel’ I cannot tell any bad word about this hotel it was just fantastic the service the food the surrounding the cleanliness they were all above the average level. The service people were never felt to be tired they had a lot of energy they started the coffee immediately they serve the juice serve out any problem they always were there ask what we want so congratulation this is the best hotel I ever been"

"Great spot!"

"I loved everything about this resort. My room, the staff, the amenities and the food met all of my expectations "