Tulum, Quintana Roo hotel rooms at the Palladium

"staff was exceptionally and excellent!!!"

"The property looks amazing and the service was phenomenal!"

"Great views and had no issues finding chairs or reserving dinner reservations for 19 people. I got upgraded to a suite which was beautiful only issue was we didn’t have a fridge. We went to request one but was told they had several not working and they would try to get us one but never did. Breakfast at Vela Sur was great with a nice view. The service was amazing shout out to Ivan, Mariana, Armando and Gabriel. "

"Great service, employees were wonderful. The pools are quite large and nice. Big size rooms. Some rooms on the first and 3rd floor have personal pools which is nice if you want to refresh yourself outside of the pool hours. The gym is well equipped for an average workout. I haven't tried the restaurant. Also since it's a fairly new hotel, construction isn't finished as of June 2025. It didn't bother me since I was out most of the day, but if you plan on staying in, bring some earplugs. I liked that it was situated halfway from the beach and Tulum Center. Though walking is doable, renting a car, scooter or a bike is a better option for getting around. If you rent a bike, I would suggest doing it from a place downtown as it is cheaper than renting from the hotel. However if renting from the hotel is more convenient for you and you don't mind paying a bit more, they offer the service. Once again the staff was very nice, friendly and helpful. "

"🌿✨ 5-Star Experience at Azulik, Tulum ✨🌿 From the moment we arrived at Azulik, it felt like stepping into a serene, otherworldly paradise. The architecture is breathtaking, seamlessly blending with the jungle and ocean, offering some of the most stunning views I’ve ever experienced. Every corner invites peace and reflection. The restaurant experience was unforgettable — each dish was crafted like art, rich in flavor and beautifully presented. Dining surrounded by nature with the sounds of the sea made every meal magical. The staff were incredibly kind, attentive, and respectful of the peaceful, healing energy of the space. You truly feel cared for in every interaction. One of the things I appreciated most was the quietness and sense of calm — no TVs, no loud distractions — just nature, stillness, and intentional design that encourages you to slow down and reconnect. Azulik is more than just a hotel — it’s a cleansing, grounding experience for the mind, body, and soul. Pure magic. 🌺🌊🌙"

"Excelente opcion a un maravilloso precio "

"If I could give Be Tulum a higher rating, I would. This hotel is so special and unique. We stayed in the alcove suite with a plunge pool. It was like we were tucked away in the jungle. So peaceful, serene, and lots of privacy. The room was unique and clean, and the air conditioner was a nice relief from the heat. The restaurants here had amazing food, with beautiful views. The staff overall—from the front desk, to restaurants, and maids—were wonderful. Very attentive and polite. The concierge checked in daily, was super helpful in booking taxis and ATVs, and offered suggestions for other things to do. This was helpful since the seaweed was in full effect, but it didn't take away from the stay or the trip. It was still beautiful, could go in the ocean and lay on the beach beds. Don't let that stop you from booking!"

"The rooms were spacious and clean. The staff were excellent and attended to our needs. "

"Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized."