툴룸, 킨타나로오의 골프 호텔

“저는 플라야델카르멘에 두 번 방문했는데 그 두 번은 매우 다른 경험이었습니다. 이유는 바로 이 호텔 때문이었습니다. 할 수 있는 모든 것을 배려하고 먼저 제안하는 카사 젬의 호스트들, 잇젤과 세라핌에게 특별한 감사를 전합니다. 아름답고 청결한 호텔과 아침의 생기를 북돋는 아침식사, 조용하고 안전한 위치까지. 최고의 숙소였습니다.”

“This place was like being on a movie set . It was absolutely perfect and indescribable ! I was in disbelief since stepping my feet inside . The hospitality and professionalism was 💯 put of 5 stars !!!I will def be back !”

“Incredible staff, but Preferred Suite and pool are severely neglected. ​We were incredibly disappointed with our Preferred Suite, especially paying premium rates. The room requires a massive update and deep clean. The fan and AC vent made a frustrating amount of noise, the ceiling was noticeably cracked, the hanging light fixture was rusted and corroded, the furniture was chipped and beaten up, and the bathroom door was covered in filthy streaks with rusted hinges. ​The neglect extends right...

“There were a lot of construction going on so most of the restaurants were closed when we got there and they combine one restaurant for the buffet and a dinner. They open it for other restaurants which was horrible. The beach was disgusting with the seaweed we could not go on the beach we could not get in the sea in the water.”

“Práctico para una noche, no hay estacionamiento, no hay toallas para la alberca, el aire acondicionado no enfriaba mucho.”

“Excellent service, we had a great experience. All employees deserve a 5 star, very professionals. Rooms very clean. I will definitely recommend”

“The property was beautiful. The staff were all so friendly and wonderful. Be aware, though, that upon arrival you will have to go through a 90 minute “presentation” where they basically try to sell you a time share. This was bothersome because we only stayed Monday through Friday. It was frustrating to give up that much time for a service we weren’t interested in. The staff trying to sell us the time share also became very obviously irked when we declined to buy it at the end of the...