툴룸, 킨타나로오의 골프 호텔

“Práctico para una noche, no hay estacionamiento, no hay toallas para la alberca, el aire acondicionado no enfriaba mucho.”

“저는 플라야델카르멘에 두 번 방문했는데 그 두 번은 매우 다른 경험이었습니다. 이유는 바로 이 호텔 때문이었습니다. 할 수 있는 모든 것을 배려하고 먼저 제안하는 카사 젬의 호스트들, 잇젤과 세라핌에게 특별한 감사를 전합니다. 아름답고 청결한 호텔과 아침의 생기를 북돋는 아침식사, 조용하고 안전한 위치까지. 최고의 숙소였습니다.”

“Creo que el servicio en general puede mejorar tanto en los restaurants como del personal en general. En recepción muy bien todo, pero en nuestra habitación o faltaba el café o faltaba la cafetera, el minibar no enfriaba. Los restaurantes con buena variedad pero demasiada fila para acceder a las parrillas, además de muchísimo calor por falta de climatización. Falta señalización en general y servicios de meseros en espacios como la playa y las albercas. El lugar es hermoso y muy seguro.”

“Incredible staff, but Preferred Suite and pool are severely neglected. ​We were incredibly disappointed with our Preferred Suite, especially paying premium rates. The room requires a massive update and deep clean. The fan and AC vent made a frustrating amount of noise, the ceiling was noticeably cracked, the hanging light fixture was rusted and corroded, the furniture was chipped and beaten up, and the bathroom door was covered in filthy streaks with rusted hinges. ​The neglect extends right...

“The hotel is currently under construction, and there was no prior notice or announcement about it. Due to the construction, many shortcuts were blocked, and there was a shortage of golf carts, so we had to walk to use hotel facilities such as the pool. And when we arrived, all the dinner restaurant reservations were fully booked, so we had to eat at the buffet for all four days. But the beach is beautiful and has the advantage of being eco-friendly. ”

“IT WAS AMAZING TRIP. THANKS”

“There were a lot of construction going on so most of the restaurants were closed when we got there and they combine one restaurant for the buffet and a dinner. They open it for other restaurants which was horrible. The beach was disgusting with the seaweed we could not go on the beach we could not get in the sea in the water.”