Find hotels in Zona Hotelera, Tulum

"* THIS HOTEL IS NOT ON THE BEACH. Everything about this hotel was amazing!! To be honest, I booked this hotel by mistake, which turned out to be a remarkable stroke of luck—we did not want to leave! The rooms were lovely and clean. The property and grounds were beautiful and lush. Pure tranquility! Staff was excellent. The breakfast was excellent along with the dining staff. All of this, while being centered around a gorgeous cenote. We had never experienced a cenote before and it was magical. While the cenotes surrounding Tulum are beautiful and well worth visiting, we were always eager to return to our hotel cenote for lounging in the sun and impeccable service. A couple of notes, during our stay, the hotel cenote did not have typical “hotel pool hours” so plan accordingly. Also, keep in mind that check out, as policy states, does in fact take 15-20 minutes. Simply my observations. I cannot say enough about how wonderful our stay was at Shabari. Topnotch throughout!! "

"What a wonderful small hotel! Friendly and super helpful staff, adorable grounds, clean beach. It really was a perfect spot for a weeks vacation for 2! Thanks Karen, Griselda, Alex, Julio and everyone else!"

"We could see the ocean from our room, but set back behind one set of buildings. You could still hear the sound of the ocean and the music playing in the beach restaurant."

"It’s beautiful there! Staff worked continuously clearing beach. Included breakfast was very good. You have to put toilet paper in trash which is gross and it’s kinda expensive, dinner was 50 to 60$ each and drinks 17$ but other than that we loved our stay there. Had a great time! "

"Staff on beach side are rude, no service. Jungle rooms tin roof animals playing on roof all night, no sleep, open light along the edges of walls, toilet on a huge slant, can barley get into shower and the bed is on a huge pallet, plus the deck outside leading onto the rooms is a toe breaker there are holes and heaving boards everywhere finally 7 am very noisy spot. "

"Beach was lovely, staff very helpful, resort is of a pleasantly manageable scale."

"It was beautiful view from the room to the ocean. Staff was friendly Drinks and food inside this hotel was overpriced"

"My husband and I just celebrated our 21st wedding anniversary with CoCo Unlimited. We stayed in the Honeymoon suite March 2nd - March 9th. Our stay was absolutely incredible! The staff was very attentive and super friendly! Our room was very clean and inviting. The property was beautiful & very peaceful. I would highly recommend this boutique hotel. We walked to dinner each evening and really enjoyed the proximity of the resort to shops and local hot spots. We look forward to returning next March. Thanks for a lovely vacation! 5 stars 🏝️✈️❤️"

"Right on the beach, stunning view from the balcony. The room was very clean and cleaned daily. The staff are very friendly and helpful. Breakfast at Casa Habanero was delicious and a perfect way to start the day. The property grounds were spectacular in every way. Jungle meets the beach. I would recommend this property and if I ever get the chance to go back to tulum I will be staying at Nueva Vida. "