Hawaii Island 4 Stars Hotels

"Hotel walking distance to restaurants and shops abc stores "

"This is our second time staying here, perfect place to stay with kids! Very clean and well maintained property, amazing amenities and not far from all the shops and food. 10/10 will probably be back."

"Nice stay with typical resort amenities."

"The hotel was a little more run down than I remember. The tram did not go all the way to our tower that we stayed in (ocean tower) so that was quite some walking that we had to do with 3 children. Especially since there was only one working tram, if you missed it, it was a 15-17 min wait for it to come back around. Boats were down so the tram is the only transportation to go from tower to tower unless you would like to get your 10,000 steps in. My kids did enjoy the resort itself but the walking after 3 nights and 4 days was a lot. Food is extremely pricey and not worth it so you have to go off site to queens, kings or up to the village to get a nice bite to eat. The bell service was really nice. The burger at Kona pool was great for $23. Overall is was an “okay to very nice” stay "

"Nice location on the water with a pretty view. Rooms nice. Good water pressure in shower. Outlets on both sides of the bed. Would stay again."

"It’s a very nice place. The rooms are very nice and comfortable. A resort hotel should be 100% operational. The boats don’t work anymore. The tram only serves two sections of the hotel. The food options are limited and of low quality for the cost. A $50 plate of pasta should never arrive at a table cold. Lunch and dinner options are limited. Paying the price for a meal here should be remembered as amazing, not blah, blah, blah. The breakfast buffet is overpriced. The Luau was a great show, the food was pretty good. Standing in line in the heat for 45 minutes is ridiculous. Elderly people need places to sit in the line. Put some benches along the walkway. The lagoon was amazing. The prices for using water toys is ridiculous. Majority sat unused due to the high cost. Management were very attentive. Carter was especially helpful to address any concerns raised. The staff were very friendly and respectful. "